push notifications app ID's not showing

seekandenjoy

10-11-2015

Hi,

i have been sending out push notifications just fine until today, NO APP ID'S are available in the drop down menu.

I just made a version of our app for android, would this have anything to do with it?

Accepted Solutions (1)

Accepted Solutions (1)

seekandenjoy

10-11-2015

No, nothing is showing.

I know that it's only IOS. Is that because they both have the same product id? com.k2snowboarding.f16

See attached screenshots.Screen Shot 2015-11-10 at 11.06.31 AM.pngScreen Shot 2015-11-10 at 11.05.16 AM.pngScreen Shot 2015-11-10 at 11.05.35 AM.pngScreen Shot 2015-11-10 at 11.05.47 AM.pngScreen Shot 2015-11-10 at 11.06.09 AM.png

Answers (2)

Answers (2)

Thijs_Kuin__She

12-11-2015

I am not sure why, but there seems to be a relation between the (most recent) app under 'Apps' and the app ID's and push credentials that are showing under 'Notifications'.

We experienced the same issue and managed to resolve this, simply by creating a new iOS app. An Android app (with the same app ID) as the most recent app in your Apps section seems to interfere with the app ID in your notifications somehow. Hope this helps.