push notifications app ID's not showing

Avatar

Avatar
Validate 10
Level 2
seekandenjoy
Level 2

Like

1 like

Total Posts

23 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 1
Affirm 1
View profile

Avatar
Validate 10
Level 2
seekandenjoy
Level 2

Like

1 like

Total Posts

23 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 1
Affirm 1
View profile
seekandenjoy
Level 2

10-11-2015

Hi,

i have been sending out push notifications just fine until today, NO APP ID'S are available in the drop down menu.

I just made a version of our app for android, would this have anything to do with it?

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 10
Level 2
seekandenjoy
Level 2

Like

1 like

Total Posts

23 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 1
Affirm 1
View profile

Avatar
Validate 10
Level 2
seekandenjoy
Level 2

Like

1 like

Total Posts

23 posts

Correct reply

1 solution
Top badges earned
Validate 10
Validate 1
Boost 1
Affirm 1
View profile
seekandenjoy
Level 2

10-11-2015

No, nothing is showing.

I know that it's only IOS. Is that because they both have the same product id? com.k2snowboarding.f16

See attached screenshots.Screen Shot 2015-11-10 at 11.06.31 AM.pngScreen Shot 2015-11-10 at 11.05.16 AM.pngScreen Shot 2015-11-10 at 11.05.35 AM.pngScreen Shot 2015-11-10 at 11.05.47 AM.pngScreen Shot 2015-11-10 at 11.06.09 AM.png

Answers (2)

Answers (2)

Avatar

Avatar
Level 1
Thijs_Kuin__She
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile

Avatar
Level 1
Thijs_Kuin__She
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile
Thijs_Kuin__She
Level 1

12-11-2015

I am not sure why, but there seems to be a relation between the (most recent) app under 'Apps' and the app ID's and push credentials that are showing under 'Notifications'.

We experienced the same issue and managed to resolve this, simply by creating a new iOS app. An Android app (with the same app ID) as the most recent app in your Apps section seems to interfere with the app ID in your notifications somehow. Hope this helps.

Avatar

Avatar
Validate 25
Level 4
TommyDAQ-Bates
Level 4

Likes

43 likes

Total Posts

184 posts

Correct reply

15 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile

Avatar
Validate 25
Level 4
TommyDAQ-Bates
Level 4

Likes

43 likes

Total Posts

184 posts

Correct reply

15 solutions
Top badges earned
Validate 25
Validate 10
Validate 1
Boost 5
Boost 3
View profile
TommyDAQ-Bates
Level 4

10-11-2015

Are the APP IDs still showing on your iOS app? 

Push notifications are not available on Android apps.