Experiencing problems today w/ publishing on the Dashboard. Anyone else experiencing issues? Can't publish nor Preflight. The process starts, and just hangs, until it errors out about 10 minutes later.
Justin_Pettit
Employee
Justin_Pettit
Employee
07-01-2016
I just wanted to follow up. The issue was resolved and service restored as indicated by the http://status.adobedps.com/ status page. Sorry again for this issue and any inconvenience caused.
ryanw29684473
ryanw29684473
07-01-2016
Yes, the preflight on mine has been stuck for 15 mins. I'm unable to refresh the preflight, even after signing out and logging back in. It still says "Preflight in progress..."
TommyDAQ-Bates
TommyDAQ-Bates
07-01-2016
I know we're still monitoring the Updates page, but the Dashboard finally updated content for me! Yay!!! I was able to publish an article, and Preflight it.
JohnMetzger
Employee
JohnMetzger
Employee
07-01-2016
A CSO has been called. Our on call staff is working on the problem. Please follow the status on the DPS Status page. It should be updated shortly with the CSO information. http://status.adobedps.com/
green123_
green123_
07-01-2016
Any update?
Justin_Pettit
Employee
Justin_Pettit
Employee
07-01-2016
Hello,
The dev team is actively investigating. Sorry for the inconvenience and we'll update as soon as possible.
lafleming12
lafleming12
07-01-2016
I am experiencing the same issues...can't update my app on the portal due to an error.
lplarocque
lplarocque
07-01-2016
We are still unable to publish any content. The processing Status takes a very long time and then the publish fails. We are experiencing this problem since the last two hours. Any update from the dev team? Thank you.
TommyDAQ-Bates
TommyDAQ-Bates
07-01-2016
Thanks John!
JohnMetzger
Employee
JohnMetzger
Employee
07-01-2016
I sent a message to the dev team to investigate...
janem3689274
janem3689274
07-01-2016
Same thing happening here — preflight and/or publish process starts, hangs, errors out. Glad it's not just me!
davidhicks_dps
davidhicks_dps
07-01-2016
I experienced that too (in the UK) but its now sorted and working just fine. Refreshed the browser and it worked. But that might be a coincidence
TommyDAQ-Bates
TommyDAQ-Bates
07-01-2016
Thanks Bob... Mine's still not working.
Bob_Bringhurst_
Employee
Bob_Bringhurst_
Employee
07-01-2016
I can publish and preflight. I'll ask around to see if there are intermittent service issues.