Problem to upload .article file

dpsa53128946

21-08-2015

Hi. I have generated this ".artcile" file using the "HTML Article Packager"a nd every time I try to upload it in the DPS 2015, i the error "fail to upload". I have done the same steps with other HTML files and there was no problem, but it doesn't work with this file. Do you what could be going on?

Accepted Solutions (1)

Accepted Solutions (1)

Vintage-uk

Employee

24-08-2015

Hi.

You need to rename one of your image files:

It does not like the ç in academia_da_cachaça.jpg.

I renamed this to academia_da_cachaca.jpg and it worked, don't forget to rename the reference in the HTML as well.

Answers (4)

Answers (4)

mikecyang

Employee

24-08-2015

Hi,

A fix for this special character issue was already underway and it should be deployed in our next release. You can keep track of new releases/updates here: https://status.publish.adobe.com/

mikecyang

Employee

24-08-2015

Hi,

Vintage-uk is correct, the issue is the special character in the filename. I'll let the engineering know and see what we can do on our end. For now, please rename the file img/academia_da_cachaça.jpg.

mikecyang

Employee

21-08-2015

Hi,

Can you check if there are any empty files (0 bytes) within the folder that contains the HTML article? If you drop me a link (mikey@adobe.com), I'll take a look on my end.