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dsharpe

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dsharpe

dsharpe

02-09-2015

I have gone through the quick start guide. Created a Preview App. Loaded demo article to the Publish Site. Published Collection, Article, Card and Layout. I can't get anything to preview. My Preview App just shows a blank white screen after a loading circle.

I did not get any errors creating the App.

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royh70849153

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royh70849153

royh70849153

09-09-2015

Neil,

We are having the same/similar issue.  Eventually, we reinstalled the app and everything came back but before that, some of our (ios) devices were saying "no internet connection" (we confirmed there was a connection) while others just gave us a blank screen (I'd attach a screen shot but it would be a light gray rectangle.)

It appears to have been set off when we added one of our collections to the default phone home collection yesterday afternoon (between 2-5 CST).

FYI, it brought down both iphones and ipads including - IPad2, IPad3, Ipad Mini, Iphone 5, and Iphone 4 running IOS 7, 8, and 9.   We haven't started using Android yet, sadly.

Any information would be greatly appreciated.  thanks so much!