Preview App Not Previewing Cards and Layouts

jeffreyp6484616

02-09-2015

Edits made to my default card (font color, position, etc.) don't seem to coming through to my preview app. I've gone as fas as delete/reinstall the app from the iPad with no joy. Suggestions?

Also, the first article in the default layout opens immediately instead of showing as a card in the default layout. The title does show in the left-side pop-out navigation.

Accepted Solutions (1)

Accepted Solutions (1)

Neil_Enns_-_Ado

Employee

03-09-2015

This really sounds like the card you're editing isn't the one applied to the collection. Are you on a DPS contract? If so I suggest calling enterprise support and having them assist you in chasing this down.

Neil

Answers (7)

Answers (7)

jeffreyp6484616

03-09-2015

Thanks Neil.

We are, and I will.* The card really is applied--I can edit everything except the type and have the change show up.

*First I'm going to remove the article with the HTMLResources and see what happens.

jeffreyp6484616

03-09-2015

Also thought I'd addd that this problem is unique to this project. A second one, also built with the Folio Migration tool but without any HTMLResources, works correctly.

jeffreyp6484616

03-09-2015

Tried that. No joy.

One thing I forgot to mention that may be important, or not, is that the content was brought over via the Folio Migration Tool, and does include a HTMLResources file.

Screen Shot 2015-09-03 at 8.47.15 AM.png

But I'm not using any specified font as you can see, and I didn't upload any font assets when I built the app.

Neil_Enns_-_Ado

Employee

03-09-2015

The font colour of your text is white, is that too bright to be seen on your card? Try setting it to black and see if the text shows up.

Neil

jeffreyp6484616

02-09-2015

Everything works except for type in the cards. It looks like this in the browser:

Screen Shot 2015-09-02 at 10.15.36 PM.png

The title doesn't appear on the card in the preview app.

If I change the vertical alignment, the text disappears from the preview in the browser. like this:

Screen Shot 2015-09-02 at 10.20.09 PM.png

jeffreyp6484616

02-09-2015

I’ve clicked the preview button over and over. I get the progress bar, but no changes in the preview app.

The content in the default collection behaves the way you describe. I can fix that.

Neil_Enns_-_Ado

Employee

02-09-2015

Have you clicked the preview button in the Contents & Layouts portal after making your changes? If you don't click the preview button the changes won't come through.

The default collection never shows as a browse page. If you want a collection to show as a browse page when the app opens you have to make a collection (I usually call it "home" in the short title) and put that as the first item in the default collection. Then put your stuff in that collection.

Neil