Login error - "You do not have permission to access DPS"

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Paul83

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Paul83

Paul83

09-10-2015

Hi,

Any one tell me why I cannot access the 2015 DPS dashboard? Keep getting the error "You do not have permission to access DPS"... i can access the old version of the DPS dashboard but thought I would move over to the new one and hey presto I cannot access this with either my personal adobe ID or my work adobe ID either, very frustrating!

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Accepted Solutions (1)

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Neil_Enns_-_Ado

Employee

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Neil_Enns_-_Ado

Employee

Neil_Enns_-_Ado
Employee

09-10-2015

Sounds like your Adobe ID isn't the one attached to the master account in your DPS license. I suggest calling enterprise support, they should be able to figure this out for you.

Neil

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Answers (1)

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BobLevine

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BobLevine

BobLevine

09-10-2015

Moved to Digital Publishing Solution forum.