Can't add .article files...

Avatar

Avatar

brobeldesign

Avatar

brobeldesign

brobeldesign

28-09-2015

Anybody else having issues currently? We can't add .article files into the DPS portal. Everything seems 'frozen' right now.

HELP

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

Christophe_Joss

Employee

Avatar

Christophe_Joss

Employee

Christophe_Joss
Employee

30-09-2015

Except for a couple of posts here on the forum, we have no indication this is a widespread issue.

I've been testing this a few times in the past couple of days and it never failed.

If you are trying to upload an HTML article, you may want to call Enterprise Support with the source files, that's probably the best way to replicate and investigate.

Answers (3)

Answers (3)

Avatar

Avatar

TommyDAQ-Bates

Avatar

TommyDAQ-Bates

TommyDAQ-Bates

30-09-2015

It had resolved for me after about an hour or so of downtime...

Avatar

Avatar

brobeldesign

Avatar

brobeldesign

brobeldesign

28-09-2015

REALLY frustrating!

Anyone...is this a known issue. Is there a fix in sight?

Avatar

Avatar

TommyDAQ-Bates

Avatar

TommyDAQ-Bates

TommyDAQ-Bates

28-09-2015

Yep!  I just posted the same question!  Fails each time i try to upload an article.