Workflow emails are not getting triggered

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saik8550271

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saik8550271

saik8550271

10-12-2018

Workflow emails are not getting triggered and we are getting error as below mentioned. We cross checked the run modes as well and it is pointing to correct one only. Not able to figure it out what is cause of the issue.

Here is the error log:

*ERROR* [EMailNotificationService-Processor] com.day.cq.workflow.impl.email.EMailNotificationService Error while sending email.

  1. java.lang.IllegalArgumentException: Could not find configuration for domain 'local'

        at com.day.cq.commons.impl.ExternalizerImpl.externalLink(ExternalizerImpl.java:308) [com.day.cq.cq-commons:5.11.14]

        at com.day.cq.commons.impl.ExternalizerImpl.externalLink(ExternalizerImpl.java:299) [com.day.cq.cq-commons:5.11.14]

        at com.day.cq.workflow.impl.email.EMailNotificationService.getHostPrefix(EMailNotificationService.java:426) [com.day.cq.workflow.cq-workflow-impl:6.2.12]

        at com.day.cq.workflow.impl.email.NotificationImpl.load(NotificationImpl.java:184) [com.day.cq.workflow.cq-workflow-impl:6.2.12]

        at com.day.cq.workflow.impl.email.EMailNotificationService.sendNotification(EMailNotificationService.java:262) [com.day.cq.workflow.cq-workflow-impl:6.2.12]

        at com.day.cq.workflow.impl.email.EMailNotificationService$EventProcessor.run(EMailNotificationService.java:542) [com.day.cq.workflow.cq-workflow-impl:6.2.12]

        at java.lang.Thread.run(Thread.java:748)

Any idea on what would be the problem?

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saik8550271

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saik8550271

saik8550271

10-12-2018

Hi GaneshM​-

Thank you for the response. We have externalizer configurations  to a specific environments based on run-mode value. And when I checked again it is reflecting all author and publisher specific urls that we have configured. As this issue is happening at environment level, it should not be local. But we trigger a workflow it is failing with the exception, which I mentioned above.

-Sai