Signature step not showing pdf

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paultjw

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paultjw

paultjw

08-05-2017

I have setup scribble signature on my adaptive form and also a signature step just below the scribble signature component.

The scribble signature works well in preview, but the signature step isn't show the pdf, it just says loading...

Any reason why the pdf isn't showing? i am using chrome and also have installed the chrome pdf viewer, still no luck.

Accepted Solutions (1)

Accepted Solutions (1)

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Sakshi1

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Sakshi1

Sakshi1

09-05-2017

'Signature Step' should be the only component in a panel. You should not have any other field with it. Generally its used in child panel of a panel having wizard layout, hence the name 'Signature Step'.

PS: https://helpx.adobe.com/aem-forms/6-3/signing-forms-using-scribble.html 

Answers (15)

Answers (15)

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paultjw

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paultjw

paultjw

09-05-2017

nope, no spaces : D:\AEM6.3

started as a windows service

bundles all active

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workflowuser

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workflowuser

Employee

workflowuser
Employee

09-05-2017

So it looks like your installation is not proper. Are there any spaces in the path of your installation directory? How did you start your server? Did you use a batch file? Or double clicked the jar file? Are all your bundles in active state?

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paultjw

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paultjw

paultjw

09-05-2017

it wouldn't preview, throws an error:

Internal Server Error

Cannot serve request to /content/dam/formsanddocuments/temp.xdp/jcr:content in /libs/xfaforms/render/GET.jsp

Exception:

com.adobe.forms.service.LCFormsServiceException at com.adobe.forms.service.impl.LCFormsOsgiServiceImpl.render(LCFormsOsgiServiceImpl.scala:92) at com.adobe.forms.service.impl.LCFormsServiceImpl.render(LCFormsServiceImpl.java:68) at org.apache.jsp.libs.xfaforms.render.GET_jsp._jspService(GET_jsp.java:124) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502) at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449)

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workflowuser

Employee

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workflowuser

Employee

workflowuser
Employee

09-05-2017

are you able upload a xdp and then preview the xdp as HTML ?

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paultjw

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paultjw

paultjw

09-05-2017

the server os is windows 10, i was able to preview the dor fine in edit mode, it failed in preview mode.

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workflowuser

Employee

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workflowuser

Employee

workflowuser
Employee

09-05-2017

What is your server OS? Also are you able to preview DOR associated with AF in the edit mode

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paultjw

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paultjw

paultjw

09-05-2017

Yes, I have.

I am following the instructions on a doc and a package zip from adobe, maybe you can pass me your email and i can mail it to you, this forum does not allow uploading of zip files.

The error i got was this:

Caused by: com.adobe.document.xmlform.RenderException: IDL:com/adobe/document/xmlform/RenderException:1.0

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workflowuser

Employee

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workflowuser

Employee

workflowuser
Employee

09-05-2017

have you configured DOR with your form?

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paultjw

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paultjw

paultjw

09-05-2017

no errors in the error.log

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paultjw

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paultjw

paultjw

09-05-2017

Yes i have configured ssl successfully , as in when someone hits 4502 it will redirect to https 5443

I will check the error log shortly

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workflowuser

Employee

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workflowuser

Employee

workflowuser
Employee

09-05-2017

Just to make sure- you have SSL configured on your aem server?

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paultjw

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paultjw

paultjw

09-05-2017

No 6.3

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workflowuser

Employee

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workflowuser

Employee

workflowuser
Employee

09-05-2017

Are you in 6.2?

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Sakshi1

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Sakshi1

Sakshi1

09-05-2017

Then please check your error logs , to see if there is any exception.

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paultjw

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paultjw

paultjw

09-05-2017

i have set it to what you suggest, its still not rendering the pdf. See screenshot