Problem with the format

[#1]

Hello Everybody,

I,m using Adobe Experience Manager Form to create forms to upload to MDWare. I created the form in the Adobe app but when I try to upload the form to MDWare app the system tell me that the document is unsupported because is a XFA document. Somebody know how can I change the document type in Adobe Experience Manager Form?

Thank you  

[#2 · Accepted solution]

Hi @FernandasBeautyBar 

MDWare seems to be a service you can connect to via the browser and apparently you can upload PDF forms to be downloaded and used. MDWare and Designer are not the problem here. It is the fact that Chrome, Edge, Mozilla etc have done away with the old plugin architecture and excluded Adobe Reader from running in modern browsers. The PDFs that you create with Designer (static or dynamic) are XFA based forms which the PDF components of those browsers cannot handle. The only thing they can handle are print PDF (which is not what you need as you want the user to fill out a form). What those browsers can use are "Acroforms" which are basically PDFs created with Adobe Acrobat Pro and Acro Fields overlayed on them. This is older technology than XFA but is part of the PDF standard which those browsers support. If Acrobat Pro is not in your reach, Acrobat Forms can also be created with other tools and libraries (such as PDFEescape, JotForm, DocHub, Platoforms, Wufoo, iText and many more (free and payware))

[#3]

@FernandasBeautyBar Do you know the document format supported by mdware?

[#4]

What is MDware?

[FernandasBeautyBar]

are you using Forms Designer? if so try to save the form as Static PDF and upload

[FernandasBeautyBar]

Yes, i'm using forms designer. I did save it as static PDF and did not work.