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Not able to create user group on AEM 6.5.5

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gspatil11
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gspatil11
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01-02-2021

Hi All,

 

When we are trying to create user group from classic UI useradmin page.

 

We are getting error pop-up message as "Resource for /aem-perf/libs/cq/security/authorizables/POST"

 

From developer tools, Network tab we are able to see below response.

 

  1. Request URL:
    https://<instance-url>/aem-perf/libs/cq/security/authorizables/POST
  2. Request Method:
    POST
  3. Status Code:
    404

/libs/cq/security/authorizables/POST not found

 

Preview: 

Status
404
Message
Resource for /aem-perf/libs/cq/security/authorizables/POST
Location/aem-perf/libs/cq/security/authorizables/POST
Parent Location
 

 

/aem-perf/libs/cq/security/authorizables
 

 

Path
/libs/cq/security/authorizables/POST
Refererhttps://aem-author-url/aem-perf/libs/cq/security/content/admin.html
  

Go back

Parent of Modified Resource

 

any suggestions ???

 

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GirishBedekar
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GirishBedekar
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01-02-2021

Have you tried using touch UI?

 

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Mayank_Gandhi
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02-02-2021

@gspatil11  share error log snippet and also js console.

gspatil11
Root Cause: We have compared the tomcat configuration files between Stage and Pre-Production environment . The only difference we found is below request dumper filter which is enabled on STAGE but not on Pre-PROD over /apps_01/webapps/tomcat/conf/<instance_name>/conf/web.xml. <filter> <filter-name>requestdumper</filter-name> <filter-class> org.apache.catalina.filters.RequestDumperFilter                                                                                  </filter-class> </filter> <filter-mapping> <filter-name>requestdumper</filter-name> <url-pattern>*</url-pattern> </filter-mapping>                                                                                                                                      This configuration gets enabled when we set debug to true over environment.json file as below under SAML section. This is basically sets tomcat’s server.log in debug mode to capture SAML related requests. "SAML": { "enable": true, "debug": true,      Fix: I have set "debug": true, to "debug": false over environment json file and request dumper filter got removed from tomcat’s web.xml post subsequent chef converge. Now POST calls are working perfectly fine over AEM Author instance.

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gspatil11
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23-02-2021

Hi All,

We have allowed POST method for all the servlets in our tomcat server's web.xml file:  /apps_01/webapps/tomcat/conf/<tomcat_server_name>/conf/web.xml as below.                                                                                        <servlet-mapping>                                                                                                                                                                                              <http-method>POST</http-method>
</servlet-mapping>                                                                                                                                                                                               Now 405 POST method issue is resolved and we are able to create pages over siteadmin and users/groups over useradmin on AEM. But we cannot continue with this setting on tomcat's web.xml which will get overwritten with Chef converge. Let us know if we can add the same configuration over aem war file's web.xml file. 
Regards,
G Patil