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Error converting Word to PDF

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tommyk25453380
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tommyk25453380
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12-06-2020

We are using AEM Forms 6.5 for document conversion.

 

We got this error when trying to convert a docx-file - 

07:46:31,337 ERROR [com.adobe.pdfg.GeneratePDFImpl] (default task-14) ALC-PDG-001-000-ALC-PDG-060-001-Microsoft Word could not set the "ShowRevisionsAndComments" property. This could happen if the submitted document is protected.

 

We tried with a password protected file but that gave us a different error msg.

 

Any ideas?

 

regards

 

Tommy

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16-06-2020

Sorry for the late response. We had som problem finding the documents from our production-environment.

The issue i now solved. We created a new File Type Setting and enabled

Preserve document markup in Adobe PDF(for Microsoft Office 2003 or later).

 

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GirishBedekar
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12-06-2020

Are you able To convert the same file using Acrobat?