Apply Reader Extension on Interactive Document

[#1]

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

Can anyone help what may be missing here.

Thanks and regards,

Ashish Saxena

[#2]

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

[#3]

Hi @GirishBedekar 

PFA screenshot of key store and trust store.

Trust store is global and also its not mentioned in adobe documents that we have to setup trust store.

Its mentioned to setup only keystore.

Keystore:

truststore:

[#4]

Also I think trust store is global 

[#5]

Send us the screen shot of the certificate added to fd service user

[GirishBedekar]

hi @GirishBedekar ,

Trust store setup is also needed here?

[GirishBedekar]

Yes

[sashish]

I did the trust store setup for admin user but still same issue,

[#9]

https://helpx.adobe.com/experience-manager/6-3/forms/using/configuring-document-services.html

[#10]

Hi @Mayank_Gandhi ,

I am doing this in local author so using admin cred only.

[#11]

@GirishBedekar Hi Girish

Yes all bundles are in active state. 

[Mayank_Gandhi]

@Mayank_Gandhi Hi Mayank, Its an osgi instance and i have already added bouncy castle.

I see this might be the issue:

com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
com.adobe.granite.keystore.KeyStoreNotInitialisedException: Uninitialised key store for user data

How to initialized key store.

[Mayank_Gandhi]

@sashish try adding the pfx at admin user level

[#14]

Are all the bundles in active state

[#15]

@sashish  I assume it's an OSGi instance? Hope you have added bouncy castle in sling properties.

[sashish]

Is it happening to all the documents?

[sashish]

I tried for interactive document generated through formsService.renderPDFForm

[GirishBedekar]

Can you paste your code?

[#19]

https://experienceleague.adobe.com/docs/experience-manager-learn/forms/document-services/apply-reade...

you need to add the certificate to the fd-service user

[sashish]

I think you need to add the certificate to forms and document service user

[sashish]

Hi Girish,I Already add certificate to document service user(fd-service) and setup keystore .

[#22]

@Mayank_Gandhi Hi Mayank,

Below is the linux version 

Red Hat Enterprise Linux Server release 7.9 (Maipo)

As the document is having more data , that might be the reason its taking time to apply usage right?

But its fast in windows system with same data.

[#23]

@Mayank_Gandhi That is resolved working fine in windows but applying usage right taking 8-10 minutes in linux server. i m not sure it OS issue or anything else? do you have any idea about it.

public com.adobe.aemfd.docmanager.Document enableReaderExtension(com.adobe.aemfd.docmanager.Document document,
ResourceResolver resolver) {

com.adobe.aemfd.docmanager.Document documentToReturn=null;
try{UsageRights usageRights = new UsageRights();
usageRights.setEnabledComments(true);
usageRights.setEnabledFormFillIn(true);

ReaderExtensionOptions readerOpts = ReaderExtensionOptions.getInstance();
readerOpts
.setReOptions(new ReaderExtensionsOptionSpec(usageRights, "Enable commenting in PDF and Form Fill In"));
readerOpts.setCredentialAlias("realias");
readerOpts.setResourceResolver(resolver);
ReaderExtensionsOptionSpec reOptionsSpec = new ReaderExtensionsOptionSpec(usageRights, "Sample ARES");
readerOpts.setReOptions(reOptionsSpec);
documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);
}catch(Exception ex){
logger.error("error in securing document",ex.getMessage());
ex.printStackTrace();
}
return documentToReturn;
}

I am using above method to apply usage rights but the below line returning response in 8-20 minutes which i observed.

documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);

Please suggest if its related to OS as same thing is working fine in windows.

[#24]

@sashish Is this resolved for you?

[#25]

@sashish  have sent you private message