Apply Reader Extension on Interactive Document

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sashish

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sashish

sashish

17-01-2021

While using reader extension service in Adaptive form, i have set up keystore already and wrote java code to apply usage write but getting exception like below:

com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl Exception while applying usage rights in DocAssuranceService
com.adobe.fd.readerextensions.client.ProcessingException: AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
at com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl.applyUsageRights(ReaderExtensionsServiceImpl.java:215) [com.adobe.aemfd.adobe-aemfd-readerextensions:6.0.26]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.addReaderExtensions(DocAssuranceServiceImpl.java:887) [adobe-aemfd-docassurance:6.0.50]
at com.adobe.fd.docassurance.client.api.impl.DocAssuranceServiceImpl.secureDocument(DocAssuranceServiceImpl.java:242) [adobe-aemfd-docassurance:6.0.50]

 

Can anyone help what may be missing here.

 

Thanks and regards,

Ashish Saxena

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Answers (18)

Answers (18)

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Mayank_Gandhi

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Mayank_Gandhi

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Mayank_Gandhi
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03-02-2021

@sashish That should not make difference ideally. Make sure you are using a supported version of Linux.

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sashish

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sashish

sashish

18-01-2021

Hi @GirishBedekar 

PFA screenshot of key store and trust store.

Trust store is global and also its not mentioned in adobe documents that we have to setup trust store.

Its mentioned to setup only keystore.

Keystore:

sashish_0-1611041058651.png

 

truststore:

sashish_0-1611041126600.png

 

 

 

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GirishBedekar

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GirishBedekar

GirishBedekar

18-01-2021

Also I think trust store is global 

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GirishBedekar

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GirishBedekar

GirishBedekar

18-01-2021

Send us the screen shot of the certificate added to fd service user

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sashish

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sashish

sashish

18-01-2021

hi @GirishBedekar ,

 

Trust store setup is also needed here?

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sashish

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sashish

sashish

18-01-2021

Hi @Mayank_Gandhi ,

 

I am doing this in local author so using admin cred only.

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sashish

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sashish

sashish

18-01-2021

@GirishBedekar Hi Girish

Yes all bundles are in active state. 

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sashish

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sashish

sashish

18-01-2021

@Mayank_Gandhi Hi Mayank, Its an osgi instance and i have already added bouncy castle.

I see this might be the issue:

com.adobe.fd.readerextensions.service.impl.ReaderExtensionsServiceImpl AEM-REX-001-008: Unable to apply the requested usage rights to the given document.
com.adobe.granite.keystore.KeyStoreNotInitialisedException: Uninitialised key store for user data

 

How to initialized key store.

 

 

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GirishBedekar

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GirishBedekar

GirishBedekar

18-01-2021

Are all the bundles in active state

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Mayank_Gandhi

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Mayank_Gandhi

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Mayank_Gandhi
Employee

18-01-2021

@sashish  I assume it's an OSGi instance? Hope you have added bouncy castle in sling properties.

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GirishBedekar

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GirishBedekar

GirishBedekar

17-01-2021

Is it happening to all the documents?

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GirishBedekar

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GirishBedekar

GirishBedekar

17-01-2021

I think you need to add the certificate to forms and document service user

 

 

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sashish

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sashish

sashish

04-02-2021

@Mayank_Gandhi Hi Mayank,

Below is the linux version 

Red Hat Enterprise Linux Server release 7.9 (Maipo)

 

As the document is having more data , that might be the reason its taking time to apply usage right?

But its fast in windows system with same data.

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sashish

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sashish

sashish

03-02-2021

@Mayank_Gandhi That is resolved working fine in windows but applying usage right taking 8-10 minutes in linux server. i m not sure it OS issue or anything else? do you have any idea about it.

public com.adobe.aemfd.docmanager.Document enableReaderExtension(com.adobe.aemfd.docmanager.Document document,
ResourceResolver resolver) {

com.adobe.aemfd.docmanager.Document documentToReturn=null;
try{UsageRights usageRights = new UsageRights();
usageRights.setEnabledComments(true);
usageRights.setEnabledFormFillIn(true);

ReaderExtensionOptions readerOpts = ReaderExtensionOptions.getInstance();
readerOpts
.setReOptions(new ReaderExtensionsOptionSpec(usageRights, "Enable commenting in PDF and Form Fill In"));
readerOpts.setCredentialAlias("realias");
readerOpts.setResourceResolver(resolver);
ReaderExtensionsOptionSpec reOptionsSpec = new ReaderExtensionsOptionSpec(usageRights, "Sample ARES");
readerOpts.setReOptions(reOptionsSpec);
documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);
}catch(Exception ex){
logger.error("error in securing document",ex.getMessage());
ex.printStackTrace();
}
return documentToReturn;
}

 

I am using above method to apply usage rights but the below line returning response in 8-20 minutes which i observed.

documentToReturn=docAssuranceService.secureDocument(document, null, null, readerOpts, null);

 

Please suggest if its related to OS as same thing is working fine in windows.

 

 

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Mayank_Gandhi

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Mayank_Gandhi

Employee

Mayank_Gandhi
Employee

01-02-2021

@sashish Is this resolved for you?

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workflowuser

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workflowuser

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workflowuser
Employee

19-01-2021

@sashish  have sent you private message