[AF] [AEM-AF-901-004]: Encountered an internal error while submitting the form

[#1]

Hi AEM Adaptive form Guru's

Highlighted in red is where I am getting error when browser from dispatcher

Note: I have checked similar questions in AEM forums and it is not helping resolve the issue.

Environment : AEM 6.5 

Author | Publish | Dispatcher  environment

Adaptive form works in Author | Adaptive form works in publish | Error when click on submit in AF when I use hostname (from Dispatcher)

[AF] [AEM-AF-901-004]: Encountered an internal error while submitting the form

Accessing adaptive form from Dispatcher using the hostname does not work.  When I click on submit in the AF form  I get the following error.  I have just used on textbox and one submit button in AF(Adaptive form) 

When I check the Network/Console of the browser I see the following errors

Post http:/sdfjlsjflsjdlfsfd.com/content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmi... 404 (Not Found)

I have commented whole of dispatcher filter file and allowed everything, still I get the internal error.

Did anyone face this issue.  

Let me know if you need any additional information.

Regards

Dilip

[#2 · Accepted solution]

That is my settings for Apache Sling Referrer Filter

suggest you log a support ticket to get this resolved. 

[mrStash]

can you please provide the dispatcher logs?

[mrStash]

This is the only error that I see in the browser network tab and in the console error: csrf.min.js:formatted:141 GET https://sdfasdf.sdfsdfsdf.com/content/forms/af/mpsers/jcr:content/guidecontainer.af.internalsubmit.j... 404 (Not Found) but in author and publisher it works as expected.

[dilips50359074]

@dilips50359074 Lets start with the basic test here, does Out of the box email submit works on dispatcher? Also, test if Form portal submit action works

[dilips50359074]

Hi Mayank, so here is the thing a) Adaptive form submit action work from author and publisher ... b) Adaptive form submit action does not work from hostname c) My requirement does not have to send email

[Mayank_Gandhi]

@dilips50359074 How have you mapped the host with IP?

[dilips50359074]

HI Mayank, actual I do not have enough knowledge in this... I know the rewrite files/ filter files.. mostly I play with that. This setup , I have not done.. so answer is I do not know

[dilips50359074]

if you can give me few directions, I can check

[Mayank_Gandhi]

@dilips50359074

[Mayank_Gandhi]

@dilips50359074

• Edit /etc/httpd/conf/dispatcher.any
  • Add virtual hosts (URI and hostname requests which the dispatcher will accept)
  • Add the renderer (the server that provides the pages to be served, i.e., the publish instance).

Include the following:

1 2 3 4 5 6 7 8 9 10 11

/renders { /rend01 { # Hostname or IP of the render /hostname "127.0.0.1" # Port of the render /port "4503” } }

This configuration accepts all requests on port 80 and serves the pages provided by the publish instance on port 4503.

[Mayank_Gandhi]

@dilips50359074any success?

[dilips50359074]

It works author instance and your publish instance?

[dilips50359074]

yes

[dilips50359074]

also can you confirm if you have servlet mounted on /bin/storeafsubmission path. can you check by using the servlet resolver from web console

[dilips50359074]

I am able to narrow down the problem to host header issue for that this is what I have done a) added the host name in Apache Sling Referrer Filter Configure the referrer filter service: Log in to the Apache Felix configuration manager as an administrator. The Default URL of the configuration manager is https://[server]:[port_number]/system/console/configMgr . In the Configurations menu, select the Apache Sling Referrer Filter option. In the Allow Hosts field, enter host name of the dispatcher to allow it as a referrer and click Save . The format of the entry is `https:// #: #'. Can you please guide me on is there something I need to do on the dispatcher site as well? Regards Dilip

[dilips50359074]

can you put a simple System.out.println statement in your jsp and see if that is being written to AEM server log

[dilips50359074]

I do not think the dispatcher request is coming till jsp as per the console error it is stopping at internalSubmit.jsp

[dilips50359074]

I have attached the screenshot in the main question

[dilips50359074]

Can you provide the screen shot of your form submission configuration?

also can you check your dispatcher logs?

[dilips50359074]

grep -i "internal" error_log-20200810 (no results)

[dilips50359074]

grep -i "interal" dispatcher.log

[Sun Aug 09 21:32:09 2020] [I] [pid 23745] "POST /content/forms/af/wtc/contact-us/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Sun Aug 09 21:32:12 2020] [I] [pid 23745] "POST /content/forms/af/wtc/contact-us/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Sun Aug 09 21:40:33 2020] [I] [pid 23509] "POST /content/forms/af/wtc/basicform/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 7ms [publishfarm/-] [Sun Aug 09 21:40:37 2020] [I] [pid 23509] "POST /content/forms/af/wtc/basicform/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 7ms [publishfarm/-] [Sun Aug 09 21:40:41 2020] [I] [pid 23509] "POST /content/forms/af/wtc/basicform/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Sun Aug 09 22:44:26 2020] [I] [pid 118904] "GET /etc.clientlibs/wtc/clientlibs/resources/icons/svg/InternalIcon_Black.svg" - - 0ms [publishfarm/-] [Sun Aug 09 22:44:26 2020] [I] [pid 23647] "GET /etc.clientlibs/wtc/clientlibs/resources/icons/svg/InternalIcon_White.svg" - - 1ms [publishfarm/-] [Sun Aug 09 22:44:35 2020] [I] [pid 23742] "POST /content/forms/af/wtc/contact-us/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Sun Aug 09 22:44:48 2020] [I] [pid 23647] "POST /content/forms/af/wtc/contact-us/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Mon Aug 10 00:30:32 2020] [I] [pid 15214] "GET /etc.clientlibs/wtc/clientlibs/resources/icons/svg/InternalIcon_Black.svg" - - 0ms [publishfarm/-] [Mon Aug 10 00:30:32 2020] [I] [pid 15214] "GET /etc.clientlibs/wtc/clientlibs/resources/icons/svg/InternalIcon_White.svg" - - 0ms [publishfarm/-] [Mon Aug 10 00:30:49 2020] [I] [pid 15593] "POST /content/forms/af/wtc/contact-us/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 9ms [publishfarm/-] [Mon Aug 10 00:48:55 2020] [I] [pid 118904] "POST /content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 9ms [publishfarm/-] [Mon Aug 10 00:49:23 2020] [I] [pid 15214] "POST /content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 7ms [publishfarm/-] [Mon Aug 10 00:49:39 2020] [I] [pid 10255] "POST /content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-] [Mon Aug 10 02:08:20 2020] [I] [pid 23750] "POST /content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 11ms [publishfarm/-] [Mon Aug 10 02:32:59 2020] [I] [pid 31733] "POST /content/forms/af/wtc/testing/jcr:content/guideContainer.af.internalsubmit.jsp" ! - 8ms [publishfarm/-]

[dilips50359074]

what is your submit action configured to?

[dilips50359074]

I have created a customSubmit

[dilips50359074]

<% %><%@include file="/libs/foundation/global.jsp"%> <%@taglib prefix="cq" uri="http://www.day.com/taglibs/cq/1.0"%> <%@ page import="org.apache.sling.api.request.RequestParameter,com.day.cq.wcm.api.WCMMode,com.adobe.forms.common.submitutils.CustomParameterRequest,com.adobe.aemds.guide.submitutils.*" %> <%@ page import="org.apache.sling.api.request.RequestParameter,com.day.cq.wcm.api.WCMMode" %> <%@page session="false" %> <% com.adobe.aemds.guide.utils.GuideSubmitUtils.setForwardPath(slingRequest,"/bin/storeafsubmission",null,null); %>

[dilips50359074]

I have put that in post.POST.jsp under Apps in Sling:folder

[dilips50359074]

I am not sure if it is hitting this from the internalSubmit.jsp as this jsp is not found

[workflowuser]

to confirm this works for you without going through the dispatcher - is that correct

[workflowuser]

my dispatcher.ini file has /0924 { /type "allow" /method "POST" /url "/bin/batchServlet*" } /0925 { /type "allow" /method "GET" /url "/bin/applyrights*" }

[dilips50359074]

i have allowed all the paths /0001 { /type "allow" method "*" /url "*" } /0002 { /type "allow" method "*" /path "*"}

[dilips50359074]

it does not work

[dilips50359074]

can you paste here the exact forms package you used.... try and match that

[dilips50359074]

What is your web server?

[dilips50359074]

REd hat linux

[dilips50359074]

Apache web server

[mrStash]

Any resolution on this issue, having the same problem, AEM 6.5