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Unable to process image

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0424
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0424
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05-01-2021

Hello everyone! I am trying to upload images but the workflow is stuck in processing.

0424_0-1609838502267.png

 

A notification was received. Have anyone of you encountered this?

0424_0-1609838183499.png

 

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diksha_mishra
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diksha_mishra
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05-01-2021

Can you please try the following steps:

1. Look for any running workflow instances here: <host:port>/libs/cq/workflow/admin/console/content/instances.html

2. If there are any entries, terminate them.

3. Try uploading the asset again.

4. If the issue still persist, try disabling "Smart Tags" workflow from here: <host:port>/libs/cq/workflow/admin/console/content/models.html