SVG and GIF extensions are not rendering from dynamic media

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Ricky99999

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Ricky99999

Ricky99999

18-06-2020

Hi Team,

 

We have integrated Dynamic Media hybrid mode in our project and all the images are videos are rendering from the DM cloud. We have the issue with the svg and gif formats. These 2 formats are not delivering from Dynamic Media and node structure also looks different when compare with other assets.

 

Thanks in advance.

Accepted Solutions (1)

Accepted Solutions (1)

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diksha_mishra

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diksha_mishra

diksha_mishra

23-06-2020

Here's what I received from Adobe S7 Support:

 

"SVG is not supported for Dynamic Media delivery[0].

 

Though, from Scene7 standpoint the SVG support is limited. As Image Serving only recognizes static SVG content, any interactive content, animations or scripting are not supported via Image Serving. SVG will be rasterized to be served as a image instead.

 

SOLUTION: Treat SVG as a static asset, like PDF or GIF. With that I mean, you have to serve it via content server using /is/content/. See example of your asset[1]

 

[0] https://docs.adobe.com/content/help/en/experience-manager-65/assets/administer/assets-formats.html

Answers (1)

Answers (1)

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VikramGaur

Employee

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VikramGaur

Employee

VikramGaur
Employee

25-06-2020

Hi,

 

Could you please share an example URL of those SVG and GIF formats?

Are those generated using the same URL structure? (https://server-name/is/image/assetname)

 

Thanks,

Vikram Gaur