Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

New Users Not Receiving Invite

thomas_napper
Level 1
Level 1

I have sent invites to multiple new users, at many different organizations and not one has received it. 

I had them do the normal check of spam and junk mail folders with no success. It feels like there is something amiss. Can someone help me understand what I might need to adjust?

This is for Marketing Cloud - Assets on Demand.

Thank you. 

2 Replies
amitgupta_adbe
Employee
Employee

If you are an admin of the organization then you can check the invitations sent and resend the invites.

kautuk_sahni
Employee
Employee

Hi,

Did the answer provided by Amit worked for you ?

~kautuk