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New Users Not Receiving Invite

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thomas_napper

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thomas_napper

thomas_napper

07-07-2016

I have sent invites to multiple new users, at many different organizations and not one has received it. 

I had them do the normal check of spam and junk mail folders with no success. It feels like there is something amiss. Can someone help me understand what I might need to adjust?

This is for Marketing Cloud - Assets on Demand.

Thank you. 

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amitgupta_adbe

Employee

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amitgupta_adbe

Employee

amitgupta_adbe
Employee

10-07-2016

If you are an admin of the organization then you can check the invitations sent and resend the invites.

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kautuk_sahni

Community Manager

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kautuk_sahni

Community Manager

Total Posts

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Likes

962

Correct Answer

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kautuk_sahni
Community Manager

28-10-2016

Hi,

Did the answer provided by Amit worked for you ?

~kautuk