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AEM 6.2 Desktop App SSL issue

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Level 2

Hello,

AEM version is 6.2 GA. Hotfix cq-6.2.0-hotfix-11099-1.4.zip installed.

Desktop App version 1.4.0.3

SSL configured on Apache that acts as reverse proxy for AEM Author instance. Certificate is not self-signed:

openssl verify -CAfile /etc/httpd/certs/issuingca.cer /etc/httpd/certs/mgmt-lms-aem.lab.[COMPANY].com.crt

/etc/httpd/certs/mgmt-lms-aem.lab.[COMPANY].com.crt: OK

The issue happens with AEM Desktop app after login screen loads and user performs authentication action (put login/password and press login button):

2017-05-10T17:27:38.059Z - error: invalid share configuration: {"host":"mgmt-lms-aem.lab.[COMPANY].com","port":443,"path":"/content/dam"} Error: self signed certificate in certificate chain

    at Error (native)

    at TLSSocket.<anonymous> (_tls_wrap.js:1060:38)

    at emitNone (events.js:86:13)

    at TLSSocket.emit (events.js:185:7)

    at TLSSocket._finishInit (_tls_wrap.js:584:8)

    at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:416:38)

Exactly the same error happens when connecting directly to SSL-enabled AEM Author instance (port 5502 - enabled SSL).

All is good when connecting without SSL being enabled on port 4502.

All above were done with SAML disabled. When SAML is enabled it is even worse - there are no logs at all, just blank white screen in Desktop App interface.

Could you please help with resolution of this issue?

Alex

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