Expand my Community achievements bar.

unable to launch photo shop cs5.1

Avatar

Former Community Member

I have tried to launch my photo shop CS5.1 with no success.  Message stated that I had to uninstall it and then reinstall it  but

first had to download Java SE6.   I installed Java for OX 2014-001 which it says supersedes  all previous versions of Java

Went back to PS suite.  there is now a box on website  which includes icons of all PS suite. Also an icon that says

UNINSTALL.  Right next to it there is an icon box  with an arrow. Guess that means to reinstall PS.

I then went into Photoshop.com. adobe and read the complaint blogs. There are many that relate to this situation

One says:  "An unexpected  and unrecoverable problem has occurred. Photoshop will now exit. "

There are several comments similar to this.

I do not want to lose PS.  What do I do if Photo Shop  "EXITS?"?????? 

jude

0 Replies