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report builder user login unsuccessful


Level 1

i can't sign in to report builder. it's not a credentials issue and it's been going on since yesterday am. can anyone help?

0 Replies


Level 8

Hi Melissa,

Apologies for the delay in responding. Are you still facing the issue since I just tried and was able to successfully login.





Level 4


I cannot sign in to report builder 5.0, either.
I delete previous version, and reboot PC twice, but it change nothing.

When I type my ID, PW and click "Sign in", then my excel freezes.