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Refund policy is terrible

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nevadarosebud

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nevadarosebud

nevadarosebud

15-10-2015

Take your registration number back and refund my $120 for Lightroom 5

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AllDayDev

Employee

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AllDayDev

Employee

AllDayDev
Employee

15-10-2015

Hello, Catherine.

I am sorry to hear you are frustrated and would like a refund for Photoshop Lightroom.

The Adobe Marketing Cloud community is not the best place to ask for a refund for Lightroom, or to provide feedback on the policies related to this.

I highly recommend that you contact Customer Care, who will be able to advise on refunds and take your feedback: http://helpx.adobe.com/contact.html

 

If you have any additional questions, concerns, or comments that you would like to discuss in a public forum like this, the folks in the Lightroom community are available to help: https://forums.adobe.com/community/lightroom

 

Kind regards,

- Carey

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ek_tho

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ek_tho

ek_tho

15-10-2015

What is the policy?

 

 

 

 

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taciac

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taciac

taciac

22-12-2015

Hi Ek,

The refund policy can be found at the below link. This page also has links depending on if you want to return, cancel, or exchange an order.

https://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

Sincerely,

Tacia