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Missing Chat Transcript

Vandaro25
Level 1
Level 1

Where is my chat transcript from 2 days ago. While on chat w/a marketing person, he assured me that I would get a transcript of our chat. But it never showed up. How do I find it?

Pete V.

6 Replies
Kaushalendra
Employee
Employee

Hi Pete,

Please send me a Private Message with your EmailID and Company Name Registered at our end and I will get you the Chat Transcript.

 

~Kaushal

Vandaro25
Level 1
Level 1

How do I reply in Private? I don't see any way of doing it.

P.

Kaushalendra
Employee
Employee

You can go to my profile and there you would get a link to send Private Message.

~Kaushal

Kaushalendra
Employee
Employee

Hi Pete,

Just wanted to confirm that this was ClientCare whom you contacted over a chat or any other team and what was the query regarding?

 

~Kaushal

Vandaro25
Level 1
Level 1

I'm not sure where I was when I found the Chat connection to sales. I was looking for information re Premiere Pro fees on the cloud. I've been using the program since 1999 or 2000 with practically every upgrade to v5.5., but may have to get a new Mac.