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I want to cancel my account. Please help me i try i try and it doesn't work...:( Julie Desjardins

julie_desjardin
Level 1
Level 1

Please help me ! I try to cancel my account and it doesn't work 😞 i do all what Adobe tell me to do and when i press th bouton cancel plan...a window pop up  and tell me and make me go back to the clientele services ...to go until the cancle plan until the pop up window a dn i turn arround and i can't cancel it! Is really frustrated me and ther is no e mail or phone number for help is really not good. Please help me.

Julie Desjardins from Montreal

juliedesjardins.a1@gmail.com

2 Replies
Rahsing
Level 8
Level 8

Hi Julie,

Apologies for the inconveniece.

Could you please specify which Adobe solution you are referring to?

Kind Regards

Rahul

Rahsing
Level 8
Level 8

Hi Julie,

Still awaiting a response.

Could you please confirm the solution?

Rahul