Shared Audiences Adobe Campaign Audience Manager

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davidl14970702

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davidl14970702

davidl14970702

13-05-2019

I am an Admin in Adobe Campaign, Audience Manager, Audience Library, the Custom Audience Manager Group, and also in the Adobe Campaign Experience Cloud profile. But I am still getting this permissions error when I try to import an audience from the Experience cloud.

AAM Error.png

Accepted Solutions (1)

Accepted Solutions (1)

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davidl14970702

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davidl14970702

davidl14970702

15-05-2019

I'm not sure what you mean by Web Servers. This integration was for People Core Services from ACC to AAM, which used the exp. cloud to pass the data. The documentation doesn't mention the Named Rights in Adobe Campaign. Which I was already an Administrator, but I needed to add these additional ones.

In Adobe Campaign Classic, I added a few named rights and that seemed to do the trick. Everything for the AAM was good to go.

-File Access

-Import

-Insert Folders

-Program Execution

-Recipient Import

-SQL Script Execution

Answers (5)

Answers (5)

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davidl14970702

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davidl14970702

davidl14970702

12-09-2019

The only other thing I can think of is that I had our Analtyics admin give me full admin access in the cloud as well.

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jhelou

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jhelou

jhelou

01-08-2019

Did this really resolve this issue? We are having the same issue and we tried everything outlined here and issue is still persisting!

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Kenelson2

Employee

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Kenelson2

Employee

Kenelson2
Employee

14-05-2019

David,

I understand that you have Admin on those products do you also have Web services? Where is the sharing coming from is it a segment that is the Experience Platform? You should have Web Services access from Analytics, Admin access in Analytics, Access to Shared Audiences, And then your groups in Campaign. Sounds like its just about there. Can you confirm your access?

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davidl14970702

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davidl14970702

davidl14970702

13-05-2019

Neither of these exists, however, the MAC package was installed by support.

Super confused.

amit_kr

Adobe Audience Manager

Campaign Classic - Questions

Integrations with Adobe Marketing Cloud solutions

The workflows detailed below are installed with the Integration with the Adobe Marketing Cloud module by default. For more on this module, refer to this section.

Label

Internal name

Description

Import audiences from the Adobe Marketing Cloud

importSharedAudience

This workflow allows you to import audiences/segments from different Adobe Marketing Cloud solutions into Adobe Campaign.

Export audiences to the Adobe Marketing Cloud

exportSharedAudience

This workflow exports audiences as shared audiences/segments. These audiences can be used in the different Adobe Marketing Cloud solutions that you use.

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davidl14970702

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davidl14970702

davidl14970702

13-05-2019

Also, the documentation says to start this workflow "importSharedAudience" however this does not exist. I have V7 8936