Paid for Photography Plan and it is not letting me open it.

[kyle_tavares]

I paid for the Photography Plan and it is still saying I did not. How long does it take to go through or what do I have to do?

[taciac · Accepted solution]

Hi Kyle,

Thanks for reaching out. These are the Marketing Cloud forums which are separate from the Creative Cloud forums. I recommend re-posting there, or contacting support for help with this issue. 

Sincerely,

Tacia

[kyle_tavares]

alright thank you 

[nicholas_adkiso]

You must go through the proper marketing plan which explains about the product and services related to it, before paying for it. It happens with one of my friends also, but the product's marketing was done with the help of new York social media and it has explained everything about the product and plans which helped me a lot.