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SOLVED

No ASW format file download to Lightroom 6

matthew_dever
Level 1
Level 1

When I tried to download ASW files/photos from my new Sony A7R II camera to Lightroom newly upgraded to 6, I couldn't, and objection was "The files are not recognized by the raw format support in Lightroom. (6)"  How does this problem get solved?

1 Accepted Solution
taciac
Correct answer by
Level 9
Level 9

Hi Matthew,

Are you on 6.0 or 6.1.1? I checked the supported camera list and the Sony A7R II is listed for 6.1.1 and up. More info here: 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Best,

Tacia 

View solution in original post

0 Replies
taciac
Correct answer by
Level 9
Level 9

Hi Matthew,

Are you on 6.0 or 6.1.1? I checked the supported camera list and the Sony A7R II is listed for 6.1.1 and up. More info here: 

https://helpx.adobe.com/camera-raw/kb/camera-raw-plug-supported-cameras.html

Best,

Tacia 

View solution in original post