Migrating from Enterprise ID to Federated Login

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barnabas_szasz
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15-10-2015

Hey experts,

we are planning to migrate from the mix of Adobe ID/Enterprise ID we have today to log in to the Marketing Cloud to leverage our IdP and the Federated/SSO login service.

Does anyone have any experience with this process?
The actual process seems simple and documented (https://helpx.adobe.com/enterprise/help/configure-sso.html), if you came from scratch. However we already claimed our domain as Enterprise ID. What happens with the existing accounts if I switch it over to Federated ID? Is this particular case documented somewhere?

Thanks,

Barna

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Rahsing
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15-10-2015

Hi Barna,

Here are a couple of documents that may be helpful: 

https://marketing.adobe.com/resources/help/en_US/mcloud/user_mgmt_admin.html

https://marketing.adobe.com/resources/help/en_US/sc/sso/c_identity_provider_configuration.html

Let me see if I can find something more.

Hope this helps

Rahul

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Rahsing
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15-10-2015

Sure thing.

Feel free to post back here in case you're unable to get a resolution.

Regards

Rahul

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barnabas_szasz
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15-10-2015

My first reply showed up as a duplicate and when I tried to delete the 2nd one, the original disappeared too...

Anyway, I'll check if we have one and forward my questions to her.

Thanks again for the response!

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Adobo_Supportus
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15-10-2015

Hey Barna,

Just wanted to check up and see if either of the options Rahul gave worked out for you. Please let us know if you still needs help, and of course, if you got it resolved we'd love to know what worked for you.

~Laurel

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Rahsing
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15-10-2015

Hi Barna,

I can't really say for sure.

Do you have an account manager you can speak to? I think he should be able to sort this out for you.

Let me know if not.

Regards

Rahul

(Please continue replying in the same manner. It's not a problem if it shows up as an 'answer')