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SOLVED

I have logged in a Customer Help Ticket on Adobe portal. How do I make sure it has been raised in the correct queue.

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Level 1

Hi Team,

I have raised a Customer Help Ticket. I need to make sure the ticket is raised in the correct queue and gets addressed. Below are the ticket details :

Reference Number : 140804-000157
Status : Unresolved
Created : 08/04/2014 09:01 AM
Updated : 08/04/2014 09:01 AM
Priority : High

 

Please suggest.

Thanks.

1 Accepted Solution

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Correct answer by
Level 10

Hi CRoy,

Thank you for reaching out to Adobe Community.

I went through the ticket details with the reference number mentioned by you. The ticket has been addressed, you might have received an acknowledgement email. A client care member should reach out to you soon.

Thanks!

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0 Replies

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Correct answer by
Level 10

Hi CRoy,

Thank you for reaching out to Adobe Community.

I went through the ticket details with the reference number mentioned by you. The ticket has been addressed, you might have received an acknowledgement email. A client care member should reach out to you soon.

Thanks!