I can't open adobe experience on my laptop

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panupongm281812
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panupongm281812
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28-06-2017

I away get this screen,then the result is program are closed.

How to fix it?

1239516_pastedImage_1.png

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jantzen_belliston-Adobe
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jantzen_belliston-Adobe
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29-06-2017

Perfect. You'll want to repost this question in the Creative Cloud community.

Adobe Creative Cloud

Doing so will ensure the question is viewed by the correct audience.

Thanks,
Jantzen

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panupongm281812
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29-06-2017

Hi Jantzen

I have a problem to use Adobe Experience design CC that show on the screenshot.

Thankyou

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jantzen_belliston-Adobe
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jantzen_belliston-Adobe
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28-06-2017

Hi,

Which Adobe product are you trying to use? It's not clear from the screenshot which product you're trying to open.

Thanks,
Jantzen

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panupongm281812
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28-06-2017

I use window 10 and my laptop is Thinkpad x240 i5. I install and manage by using Administrator account.

1239740_pastedImage_0.png

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John_T_Smith
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28-06-2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?