I can't open adobe experience on my laptop

Avatar

Avatar

panupongm281812

Avatar

panupongm281812

panupongm281812

28-06-2017

I away get this screen,then the result is program are closed.

How to fix it?

1239516_pastedImage_1.png

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570
jantzen_belliston-Adobe
Community Manager

29-06-2017

Perfect. You'll want to repost this question in the Creative Cloud community.

Adobe Creative Cloud

Doing so will ensure the question is viewed by the correct audience.

Thanks,
Jantzen

Answers (4)

Answers (4)

Avatar

Avatar

panupongm281812

Avatar

panupongm281812

panupongm281812

29-06-2017

Hi Jantzen

I have a problem to use Adobe Experience design CC that show on the screenshot.

Thankyou

Avatar

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570

Avatar

jantzen_belliston-Adobe

Community Manager

Total Posts

1.9K

Likes

312

Correct Answer

570
jantzen_belliston-Adobe
Community Manager

28-06-2017

Hi,

Which Adobe product are you trying to use? It's not clear from the screenshot which product you're trying to open.

Thanks,
Jantzen

Avatar

Avatar

panupongm281812

Avatar

panupongm281812

panupongm281812

28-06-2017

I use window 10 and my laptop is Thinkpad x240 i5. I install and manage by using Administrator account.

1239740_pastedImage_0.png

Avatar

Avatar

John_T_Smith

Avatar

John_T_Smith

John_T_Smith

28-06-2017

When you ask a question you need to provide some basic information

-Forum quick start https://forums.adobe.com/docs/DOC-5601

Mac or Windows, and EXACTLY which version of the operating system?

Recent Mac AND Windows operating systems have been known to cause "odd" problems

Are you using a computer Administrator account with full read/write permission?

Exactly which version of the program do you have that is causing problems?