Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

How to contact support

Avatar

Avatar
Level 1
Molland_photogr
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile

Avatar
Level 1
Molland_photogr
Level 1

Likes

0 likes

Total Posts

1 post

Correct Reply

0 solutions
View profile
Molland_photogr
Level 1

24-03-2021

Adobe states on multiple pages "real help by real people". but nowhere on the site can I find an email address, a phone number or a way to start a chat.

And it seems multiple persons on this forum had the same issue..

timothy_newsom in 2015

_Nith_ in 2010

Tim got the suggestion to go to the support page https://helpx.adobe.com/contact but what ever you click, you just get standard pages.. no way to actually contact a person..

Come on Adobe, give me a way to contact one of your real people.. I won't bite...

View Entire Topic

Avatar

Avatar
Springboard
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

331 likes

Total Posts

2,247 posts

Correct Reply

811 solutions
Top badges earned
Springboard
Validate 500
Validate 250
Validate 100
Validate 50
View profile

Avatar
Springboard
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

331 likes

Total Posts

2,247 posts

Correct Reply

811 solutions
Top badges earned
Springboard
Validate 500
Validate 250
Validate 100
Validate 50
View profile
jantzen_belliston-Adobe
Community Manager

14-04-2021

Hello, 

 

Sorry to hear you are having a hard time getting the support you need. All the users here on the forums are real people here to help. If you want to post your question in one of the solution communities it will likely be seen by several experts. If you'd prefer more of a 1:1 conversation, you can contact support through the following ways:

 

Email: clientcare@adobe.com

Phone: 1-800-497-0335 (U.S. & Canada)

 

Online Portal: https://experienceleague.adobe.com/?support-solution=General#support

 

Cheers,

Jantzen