How to contact support

Avatar

Avatar
Level 1
Molland_photogr
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile

Avatar
Level 1
Molland_photogr
Level 1

Likes

0 likes

Total Posts

1 post

Correct reply

0 solutions
View profile
Molland_photogr
Level 1

24-03-2021

Adobe states on multiple pages "real help by real people". but nowhere on the site can I find an email address, a phone number or a way to start a chat.

And it seems multiple persons on this forum had the same issue..

timothy_newsom in 2015

_Nith_ in 2010

Tim got the suggestion to go to the support page https://helpx.adobe.com/contact but what ever you click, you just get standard pages.. no way to actually contact a person..

Come on Adobe, give me a way to contact one of your real people.. I won't bite...

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,340 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

339 likes

Total Posts

2,340 posts

Correct reply

819 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile
jantzen_belliston-Adobe
Community Manager

14-04-2021

Hello, 

 

Sorry to hear you are having a hard time getting the support you need. All the users here on the forums are real people here to help. If you want to post your question in one of the solution communities it will likely be seen by several experts. If you'd prefer more of a 1:1 conversation, you can contact support through the following ways:

 

Email: clientcare@adobe.com

Phone: 1-800-497-0335 (U.S. & Canada)

 

Online Portal: https://experienceleague.adobe.com/?support-solution=General#support

 

Cheers,

Jantzen

 

Answers (0)