Each AEP product's "Help Home" no longer link to product-specific Help

Avatar

Avatar
Contributor
Level 4
analytics_union
Level 4

Likes

46 likes

Total Posts

63 posts

Correct reply

5 solutions
Top badges earned
Contributor
Seeker
Ignite 1
Validate 1
Shape 1
View profile

Avatar
Contributor
Level 4
analytics_union
Level 4

Likes

46 likes

Total Posts

63 posts

Correct reply

5 solutions
Top badges earned
Contributor
Seeker
Ignite 1
Validate 1
Shape 1
View profile
analytics_union
Level 4

15-12-2019

I noticed that in every Experience Platform product (Analytics, AAM, Launch, etc.), choosing "Help > Help Home" no longer links to that particular product's Help homepage. Instead, it links to a common Experience Platform Help homepage. The user then has to figure out how to find the help documentation for the product that he wants help with.

 

Why was this change made? It seems like a huge step backwards in enabling users to get product-specific help.

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Contributor
Level 4
analytics_union
Level 4

Likes

46 likes

Total Posts

63 posts

Correct reply

5 solutions
Top badges earned
Contributor
Seeker
Ignite 1
Validate 1
Shape 1
View profile

Avatar
Contributor
Level 4
analytics_union
Level 4

Likes

46 likes

Total Posts

63 posts

Correct reply

5 solutions
Top badges earned
Contributor
Seeker
Ignite 1
Validate 1
Shape 1
View profile
analytics_union
Level 4

02-01-2020

Well, looks like this has been fixed.

Answers (0)