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SOLVED

Compiler error in hidden encoder from BAAAM on one machine, not others.

briana30555167
Level 1
Level 1

I have a user who is using BAAAM on a Windows 10, 64 bit machine, running Office 2016 32 bit.  In Excel, he is getting this error from the BAAAM Add-in:

"Compiler error in hidden encoder"

The same file runs properly on another user's machine, running Windows 7 64 bit and Office 2016 32 bit.  (We use 32 bit Office standard, from recommendations from Microsoft.) 

I do not know the version of BAAAM he has, but I am trying to find out.

 

Has anyone experienced this error?

1 Accepted Solution
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Hi,

I was able to connect with one of our AAM support agents. He indicated that that error is sometimes caused by an older version of the BAAAM file. He recommended updating the file using this documentation. If that doesn't work, try opening a ticket via amsupport@adobe.com

 

Cheers,
Jantzen

View solution in original post

2 Replies
jantzen_belliston-Adobe
Correct answer by
Level 10
Level 10

Hi,

I was able to connect with one of our AAM support agents. He indicated that that error is sometimes caused by an older version of the BAAAM file. He recommended updating the file using this documentation. If that doesn't work, try opening a ticket via amsupport@adobe.com

 

Cheers,
Jantzen

View solution in original post

jantzen_belliston-Adobe
Level 10
Level 10

Hi,

Did updating the file solve the issue?

Cheers,
Jantzen