I've been trying to get my users changed from Adobe ID to Federated ID. I've got Single Sign-On set up and working. I can add new users from Active Directory, and they can sign in just fine using domain credentials. However, I can't change existing users to Federated ID.
There isn't a "User Login Setting" that I can find anywhere.
The directions are also unclear about how to edit the csv file. I've tried adding the columns for New Identity Type, etc, but that doesn't work (no errors, but no change either). When I just edit the Identity Type and Domain to match the new Federated ID users, I get the error above.
I'm not sure where to go from here. Any help would be appreciated.
Greetings! You need to change the user in the Marketing Cloud first by going to aedash.adobe.com or Admin Console and then changing that user. Here is the catch you cannot change it on the user you are logged in on so you need to either have someone else do it or a secondary account. If you have trouble reply back to this post or get in touch with the Admin here and let them know you need our assistance and we would be happy to have a call with you to fix this really quick.