Adobe Experience Cloud

MFlint61 · ‎23-06-2016

We are having issues with the Campaign importer stripping out code from our <head> section. For example, in the input file we have:

<link rel="icon" type="image/vnd.microsoft.icon" href="http://www2.deloitte.com/content/dam/resources/deloitte/icons/favicon.ico">

However in the generated page after the import, our link tag is gone and we find:

<link rel="icon" type="image/vnd.microsoft.icon" href="https://forums.adobe.com/etc/designs/default/favicon.ico"/> <link rel="shortcut icon" type="image/vnd.microsoft.icon" href="https://forums.adobe.com/etc/designs/default/favicon.ico"/>

We also have problems where entire meta tags disappear completely from the generated head. Only meta tags like "description" make it through. Here is one example of a tag that disappears:

<meta content="width=device-width, initial-scale=1.0" name="viewport">

Has anyone else seen this kind of behavior and or can someone point me to some documentation on what to do about it? Thank you.

taciac · ‎13-07-2016

Hi,

Would it be possible to provide more information about the context of use of the importer? Which version of Campaign is used? Is this when trying to import a content while in “DCE” mode?

When importing with the DCE, the HMTL code is analyzed and sometimes certain parts are re-written automatically. If this is indeed what you’re experiencing, please contact Adobe support to escalate your problem.

You can find information about limitations when using Campaign HTML Content Editor here:
https://docs.campaign.adobe.com/doc/AC6.1/en/WEB_Editing_HTML_content_Creating_content.html#Best_pra...

Sincerely,

Tacia

taciac · ‎13-07-2016

Hi,

Would it be possible to provide more information about the context of use of the importer? Which version of Campaign is used? Is this when trying to import a content while in “DCE” mode?

When importing with the DCE, the HMTL code is analyzed and sometimes certain parts are re-written automatically. If this is indeed what you’re experiencing, please contact Adobe support to escalate your problem.

You can find information about limitations when using Campaign HTML Content Editor here:
https://docs.campaign.adobe.com/doc/AC6.1/en/WEB_Editing_HTML_content_Creating_content.html#Best_pra...

Sincerely,

Tacia