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Adobe Id not associated to email


Level 1

I'm experiencing an issue where it seems like the Adobe ID is no longer associated to my work email only giving me access to the personal account. Is this an issue to be solved on the adobe side or is this an internal matter.

1 Reply



Hey there! Are you able to file a ticket at all? If not send me a reply with your email so I can go look up your account and see what's going on with it.