Adobe Campaign:Tracking Technical workflow error

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

04-02-2016

No delivery exist with code 'webTrackingDelivery'(@internalName or @deliveryCode).I am unable to solve this.
Can anyone help me in fixing this error.

Accepted Solutions (1)

Accepted Solutions (1)

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taciac

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taciac

taciac

08-02-2016

Amit_Kumar wrote...

taciac wrote...

Hi Amit,

Was this delivery sent out and then deleted? We have seen this error in the past if a delivery was deleted.

Best,

Tacia

 

Hi Tacia,

Yes, You are right.

How can i fix this?

Regards,

Amit

 

Hi Amit,

Once it is deleted there isn't a way to 'un-delete' it. If there is an issue with a delivery, the best practice is to pause it, and determine if the issue can be addressed.  If not, then stop or cancel the delivery. That will mark all recipient delivery statuses as canceled in the system. Once it is cancelled you can create a new one. In this case it would need to be recreated. Let me know if you have any additional questions.

Best,

Tacia 

Answers (4)

Answers (4)

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taciac

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taciac

taciac

09-02-2016

Hi Amit,

There isn't a way to reset it. The delivery object would need to be deleted and recreated.

Best,

Tacia

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

08-02-2016

Hi Tacia,

I am trying to create a new delivery template but it's getting corrupted i.e. getting error "SQL_query" delivery does not exist.

Can I reset the all deliveries back to the initial stage i.e. OOTB deliveries.

Regards,

Amit

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

07-02-2016

taciac wrote...

Hi Amit,

Was this delivery sent out and then deleted? We have seen this error in the past if a delivery was deleted.

Best,

Tacia

 

Hi Tacia,

Yes, You are right.

How can i fix this?

Regards,

Amit

Avatar

Avatar

taciac

Avatar

taciac

taciac

04-02-2016

Hi Amit,

Was this delivery sent out and then deleted? We have seen this error in the past if a delivery was deleted.

Best,

Tacia