'Adobe Campaign' product missing in 'Adobe Marketing Cloud' brand

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Akanksha_Shree

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Akanksha_Shree

Akanksha_Shree

17-02-2016

Hi Team,

I am trying to access 'Adobe Marketing Cloud' brand using my Adobe ID in URL - https://login.marketing.adobe.com/content/mac/default/tools/accountslinking.html.

But product 'Adobe Campaign' is not available for my Adobe ID.

Please find the attachment for the same and suggest me the solution for this.

Thanks,

Akanksha 

Accepted Solutions (1)

Accepted Solutions (1)

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

23-02-2016

Akanksha Shree wrote...

Hi Team,

I am trying to access 'Adobe Marketing Cloud' brand using my Adobe ID in URL - https://login.marketing.adobe.com/content/mac/default/tools/accountslinking.html.

But product 'Adobe Campaign' is not available for my Adobe ID.

Please find the attachment for the same and suggest me the solution for this.

Thanks,

Akanksha 

 

Hi Akanksha,

It happens when you don't have access to adobe campaign with your Adobe ID or you are using a on premise adobe campaign solution. Check with your Campaign admin.

Regards,

Amit

Answers (1)

Answers (1)

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ParitMittal

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ParitMittal

ParitMittal

18-02-2016

Hi Akanksha,

Are you sure that your company has Adobe Campaign solution ?. If yes,  then your company has not been fully provisioned for the Marketing Cloud.

Please Contact Adobe Support (clientcare@adobe.com for the same if you are a supported user else you  if are not a supported user you can ask some other supported user to contact Adobe Support.

Thanks & Regards

Parit Mittal