Adobe Acrobat Pro XI will freeze/stop responding when copy pasting or searching after document has been converted with OCR.

nick_rosseno

15-10-2015

Process:         AdobeAcrobat [318]
ath:            /Applications/Adobe Acrbat XI Pro/Adobe Acrobat
Pro.app/Contents/MacOS/AdobeAcrobat
Identifier:      com.adobe.Acrobat.Pro
Version:         11.0.06 (11..06)
Code Type:       X86 (Native)
Paret Process:  launchd [185]
Responsible:     AdobeAcrobat [318]
User ID:         501

Date/Time:       2014-03-26 08:08:01.230 -0700
OS Version      Mac OS X 10.9.2 (13C64)
Report Vesion:  11
Anonymous UUID:  8A5CBC69-3E3A-2B49-A2C6-DFAC2DD9610E
Crashed Thread:  0  Dispatch queue: com.apple.main-thread
Exception Type:  EXC_BD_ACCESS (SIGSEGV)
Exception Codes: KER_PROTECTION_FAILURE at 0x00000000bf71bccc
VM Regions Near 0xbf71bccc:
    Stack                  00000000b0a3b000-00000000b0b3c000[ 1028K]
rw-/rwx SM=COW
--> Stack                 00000000bbf1d000-00000000bf71d000 [ 56.0M]
---/rwx SM=NUL
    Stack                  00000000bf71d000-0000000bff1d000 [ 8192K]
rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0   com.apple.ClorSync               0x9ab3bcd2
ConverionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&,
CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
1   co.apple.ColorSync               0x9ab2564d
CMMProcessBitmap(CMMConversionParams*) + 626
2   com.apple.ColorSync               0x9a25176 DoApplyTransform + 690
3   com.aple.ColorSync               0x9ab26a70 AppleCMMApplyTransform +
235
4   com.apple.ColorSync               0x9ab63fb8 ColorSyncCMApplyTransform
+ 118
5   com.apple.ColrSync               0x9ab121ad ColorSyncTransformConvert +
200
6   libCGCMS.A.dylib                 0x9a4c3c04 ConvertImageGeneric + 690
7   libCGCMS.A.dylib                  0x9a4c3944 CMSColorWorldConvertData +
33
8  libCGCMS.A.dylib                  0x94c3ef5 CMSTransformConvertData +
47
9   com.apple.CoreGraphics            0x945e9c91 CGCMSTransformCnvertData +
56
10  com.apple.CoreGraphis            0x945e9c36 CGColorTransformConvertData
+ 201
11  libRIP.A.dylib                    0x9aaf3cb5 rpc_AcquireFunction + 2033
12  libRIP.A.dylib                    0x9aaf2fa8 ripc_DrawShading + 9462
13  com.apple.CoreGrahics            0x945ec711 CGContextDraShading + 66

Model: MacBookPro11,2, BootROM MBP112.0138.B02, 4 processors, Intel Core i7,
2 GHz, 8 GB, SMC 2.18f6
Graphics: Intel Iris Pro, Intel Iris Pro, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE,
0x000000000000000000000000000000000000
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x02FE,
0x000000000000000000000000000000000000
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x134),
Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial
ports
Network Service: AirPort, AirPort, en0
Serial ATA Device: APPLE SSD SM0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
USB Device: Apple USB SuperDrive
USB Device: USB 2.0 Hub [MTT]
USB Device: Hub
USB Device: Iomega HDD
USB Device: Keyboard Hub
USB Device: Apple Keyboard
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.1

Accepted Solutions (1)

Accepted Solutions (1)

AllDayDev

Employee

15-10-2015

Hi Nick,

It sounds like the issue detailed in this document: Crash during a text search | Acrobat, Reader | Mac OS

If that does not resolve the issue, or you have any questions about this, I highly recommend posting your query In our dedicated Acrobat forum, where we have experts available to help you with Acrobat: http://forums.adobe.com/community/acrobat/creating__editing_%26_exporting_pdfs

Answers (0)