Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn More

View all

Sign in to view all badges

Accessing Adobe Experience League

Avatar

Avatar
Level 1
a-aguilar
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
a-aguilar
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
a-aguilar
Level 1

11-04-2021

Hello,

I am having trouble accessing Adobe Experience League. I have created an Adobe ID in hopes to access the recommended courses i.e. video series on each of the Adobe Marketing tools (Analytics, Campaign, Target, Launch, Audience Manager). When i sign in and try to navigate to the courses, it automatically signs me out and asks to sign in. As i sign in again, it repeats itself by signing me out, reloading, signing me in, reloading and signing me out. Essentially, i am unable to navigate through AEL and watch a video.

 

For context, I am located within Australia and have tried to access AEL within the Australian and US domain.

 

Would appreciate any help, thank you!

 

Adobe Experience League Adobe Marketing Training Training material

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

337 likes

Total Posts

2,286 posts

Correct Reply

815 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile

Avatar
Validate 1000
Community Manager
jantzen_belliston-Adobe
Community Manager

Likes

337 likes

Total Posts

2,286 posts

Correct Reply

815 solutions
Top badges earned
Validate 1000
Springboard
Validate 500
Validate 250
Validate 100
View profile
jantzen_belliston-Adobe
Community Manager

01-06-2021

We aren't aware of any issues currently. It sounds like this issue might be unique to your profile or machine. I know that you have tried to clear your cache and cookies but have you also tried a different browser or device?

Answers (2)

Answers (2)

Avatar

Avatar
Level 1
a-aguilar
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile

Avatar
Level 1
a-aguilar
Level 1

Likes

0 likes

Total Posts

3 posts

Correct Reply

0 solutions
View profile
a-aguilar
Level 1

01-06-2021

Yes, myself and other colleagues have tried other browsers such as Internet Explorer and Mozilla - we all still experience the same issue. Unless we clear cache (as mentioned), it will work until eventually, we experience the issue again.

Avatar

Avatar
Give Back 5
Employee
dwright
Employee

Likes

19 likes

Total Posts

78 posts

Correct Reply

20 solutions
Top badges earned
Give Back 5
Seeker
Validate 1
Shape 1
Ignite 5
View profile

Avatar
Give Back 5
Employee
dwright
Employee

Likes

19 likes

Total Posts

78 posts

Correct Reply

20 solutions
Top badges earned
Give Back 5
Seeker
Validate 1
Shape 1
Ignite 5
View profile
dwright
Employee

18-05-2021

Is this still happening? Or are you able to access the courses now?