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SOLVED

Seeing 2 lifecycle calls upon the first launch of the app

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Level 2

Hello - I see 2 lifecycle calls when I do a first launch of the app. Does that mean, two first launches would be counted when we launch the app firstly?

Thanks,

Venuka

1 Accepted Solution

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Correct answer by
Level 2

Hello - it was a problem with the Adobe Config file we used. We fixed it by using the right file.

Thanks,

Venuka

Internal

View solution in original post

4 Replies

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Level 3

Hi Venuka,

     Can you provide more details about the workflow?

     1. Which version of SDK and Operation system you are using?

     2. Is this a fresh install or testing the simulator by restarting the app?

     3. What are the two Lifecycle events sending out?  Do they contain InstallEvent, LaunchEvent, CrashEvent, SessionInfo?

     4. Is backdateSessionInfo enabled?

Best Regards,

Calise Cheung

Mobile Engineer

Adobe Experience Cloud

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Level 2

Hi Calise – Thank you for the follow up. It is solved now. You can close the ticket .

Thanks,

Venuka

Internal

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Employee

Hi venukam82699228​,

If you could provide how you were able to resolve for any users in the future who may have encounter the same issue.

Thanks,

Jen

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Correct answer by
Level 2

Hello - it was a problem with the Adobe Config file we used. We fixed it by using the right file.

Thanks,

Venuka

Internal