Hello,I would like to calculate the average time spent session for an app. When I try to calculate it following this : Mobile Session Calculation I cannot find the same results as the ones that I find on Mobile Services. Time frame : 1 weekOn mobile services the average session lenght is : 20.68 min...
we can set user identifier , but not set user's gender、age, Is there any way to set?sorry, my english no good，Please be more tolerantThanks your reply.
We're trying to ensure the same visitor from web and a mobile app are counted as the same unique visitor, rather than two separate visitors.According to this documentation: Connecting Users Across Devices We need to set the s.visitorID for users that are logged in. This is easy to do in web via DTM,...
Hello,Our app has a "call back" functionnality that allows users to receive a call from one of our call centers.We would like to measure the number of calls that are getting into our app users.I know that this is 'off line' data . But I was wondering if the SDK doesn't has already a "App interruptio...
Hello,We are in the process of testing enterprise single-sign-on for your iOS / Android mobile app and have a few questions:1) Do you support federated authentication from your mobile app via SAML/OAuth/OpenID Connect? If Yes, which one method ?2) Once the user is authenticated via federation, how o...
Hi,We are having Hybrid App with IBM Worklight and using Adobe Analytics Mobile SDK to track our App. When we do web resources encryption, tracking is not working. When web resources encryption is enabled, the "www" folder within the binary ( apk or ipa) is replaced with an encrypted resources.zip f...
Hi Team,We are planning to implement our hybrid app through DTM. Want to check whether we will be seeing all metrics (crashes, launches, upgrades, etc.. ).Please let me know if i will be missing anything which is available in mobile services and not available by implementing through DTM.Thanks in Ad...
I have a question regarding the mobile services pathing reports.We have a mobile app and wanted to figure out how many users enter the app, open the home screen and leave immediatly.When I try to answer that question through the path report in mobile it looks like 50% of the pathes are entry --> hom...
Hi,We used to use functions "LinkTrackVars" and "LinkTrackEvents" in SDK 3.x. So, wondering what would be the equivalent functions we need to use for SDK4.x. Is there any alternate way of implementing or using these functions in latest SDK ?
Hello,By my experience it may take up to 24h or even more for the mobile device to be registered in Adobe Mobile Services for receiving Push notifications. Is there any way to speed up this process for development \ testing needs? May be to force registration somehow? Or may be you can suggest some ...
Hey Adobe,Ever since you changed how mobile report suites are accessed when moving to version 4.x of the mobile SDK, I think you did a disservice to those of us who would like to change to a different report suite or even direct certain calls to a specific report suite once the app is open on a mobi...
We recently launched Adobe Analytics tracking on an Android app. We set context data variables within the app, and are using processing rules in Adobe Admin to map them to the relevant variables. We're using the context data variables modularly, like puzzle pieces and doing a lot of concatenated val...
(From Kamil Kocemba on our former forum platform, 28 Oct 2016)We are seeing lots of crashes on iOS 10.It seems like this happens when the app is in background and SDK tries to access its database when it's located in a shared container. The system kills the app (SIGKILL) with code 0xdead10cc, which ...
Hello,I am looking at the different documentation for the iOS and Android SDK and I am not sure if it is possible to send different context variable within the same State or Action.Documentation State for iOS & Android:Track App StatesTrack App StatesIt seems incredible that it is not possible, but ...
HeyJust wondering if Adobe Mobile Services removed launches or rolled up the launches into instances? noticed that the instances recording now are significantly higher vs. previous data that we had in our system.Thanks for any insight anyone might have. Went to Adobe Analytics to see if any numbers ...
Hi,We have been using Adobe Mobile SDK to track our apps. my question is, let's say if we plan to move away from Adobe and decided to use other analytics tool to track mobile apps.in that case, do we have to remove the mobile SDK on the App code? or will there be any strange error/messages if we jus...
Hello All,How do we set Page Name for Mobile Application Screen?Right now we are using Mobile Services (Mobile Marketing) to generate SDK and implement with our native app. Right now, Page Name is generated be default without configuration. But if we need to edit the Page Name,1. Can we edit it in C...
It's not clear how to set context data onto a deep link within Adobe Mobile SDK. How is it structured?For example, I tried:app://home/promo?a.deeplink.id=test-deep-link1But the context data isn't showing up in a debugger or Adobe Analytics reports. Any help would be appreciated.If you can't help wha...
Hi All,We have implemented Analytics code in Android and iOS applications and data is getting captured.But its very strange that the crashes for Android is very high. While iOS is much lesser, not sure what is the issue. Is there some definition from Adobe how the crashes is calculated.Is there a wa...
We have downloaded the SDK and when we try to save the SHA256, We get an error saying we need to save an app id for Android and we can't figure out where to save this.Can you help please?It works fine with ios but we are having issue with Android. Please advise on how to save and set this up please....
Hi AA Team,We capture user's login status in an eVar on every page load across web apps with the following values:1. userId - if user is logged in2. anonymous - if user is not logged inHowever, when I see this eVar report with 'Visits' metric, I see a lot of Unspecified coming up in there. Any idea ...
Hello Adobe Community !I found the following custom link in the report and got some questions:ADBINTERNAL:LifecycleADBINTERNAL:SessionInfoADBINTERNAL:CrashWhat are their functions? Are they necessary? e.g. If we take out ADBINTERNAL:SessionInfo, what would happen?On what conditions would they fire? ...
Hello Adobe Community,I was wondering why I had some missing values on my custom variables (prop and evar),They mostly come from the Mobile Custom Link of the App : ABDLifecycle , that to my understanding is always sent at the application Launch.Is it possible to populate this custom link with my mi...
Hello Adobe Community !We are updating our app to the 4.x iOS library.I am trying to understand the role of "action" name in trackAction. I understood from the Adobe document that "actions" are the events that we want to measure.Is it mandatory to set action value ? Where can we see it in Lifecycle ...
Hi Adobe Mobile Engineers,I have following scenario.I'm receiving push notification in 3 different situations.1- App is in foreground 2- App is in background3- App is force closedI have followed collectLifecycleData and all that documentation.The sdk tracks analytics for deep link in 1st and 2nd cas...
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