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    lawlietl

    by lawlietl
    21-03-2018
    i have a question.adobe mobile services setup->Configuration Methods-

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    dalilah67514871

    by dalilah67514871
    20-03-2018
    Hello,I would like to calculate the average time spent session for an app. When I try to calculate it following this : Mobile Session Calculation I cannot find the same results as the ones that I find on Mobile Services. Time frame : 1 weekOn mobile services the average session lenght is : 20.68 min...

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    636

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    lawlietl

    by lawlietl
    16-03-2018
    The custom property cannot be used in the user interface.What may be the cause?sorry, my english no good,Please be more tolerantThanks your reply.

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    600

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    lawlietl

    by lawlietl
    16-03-2018
    we can set user identifier , but not set user's gender、age, Is there any way to set?sorry, my english no good,Please be more tolerantThanks your reply.

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    Khuffie

    by Khuffie
    02-03-2018
    We're trying to ensure the same visitor from web and a mobile app are counted as the same unique visitor, rather than two separate visitors.According to this documentation: Connecting Users Across Devices We need to set the s.visitorID for users that are logged in. This is easy to do in web via DTM,...

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    marion33678522

    by marion33678522
    28-02-2018
    Hello,Our app has a "call back" functionnality that allows users to receive a call from one of our call centers.We would like to measure the number of calls that are getting into our app users.I know that this is 'off line' data . But I was wondering if the SDK doesn't has already a "App interruptio...

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    diegog1

    by diegog1
    15-02-2018
    Hello,We are in the process of testing enterprise single-sign-on for your iOS / Android mobile app and have a few questions:1) Do you support federated authentication from your mobile app via SAML/OAuth/OpenID Connect? If Yes, which one method ?2) Once the user is authenticated via federation, how o...

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    ranjithpandig81

    by ranjithpandig81
    09-02-2018
    Hi,We are having Hybrid App with IBM Worklight and using Adobe Analytics Mobile SDK to track our App. When we do web resources encryption, tracking is not working. When web resources encryption is enabled, the "www" folder within the binary ( apk or ipa) is replaced with an encrypted resources.zip f...

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    1.5K

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    1

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    tirumalac260025

    by tirumalac260025
    08-02-2018
    Hi Team,We are planning to implement our hybrid app through DTM. Want to check whether we will be seeing all metrics (crashes, launches, upgrades, etc.. ).Please let me know if i will be missing anything which is available in mobile services and not available by implementing through DTM.Thanks in Ad...

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    Wantje81

    by Wantje81
    01-02-2018
    I have a question regarding the mobile services pathing reports.We have a mobile app and wanted to figure out how many users enter the app, open the home screen and leave immediatly.When I try to answer that question through the path report in mobile it looks like 50% of the pathes are entry --> hom...

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    606

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    attrdata-shenli

    by attrdata-shenli
    30-01-2018
    We're planning to do tracking for Android TV, can it use the same SDK for Android downloaded from mobile services?

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    1.7K

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    sriharshay74332

    by sriharshay74332
    24-01-2018
    Hi,We used to use functions "LinkTrackVars" and "LinkTrackEvents" in SDK 3.x. So, wondering what would be the equivalent functions we need to use for SDK4.x. Is there any alternate way of implementing or using these functions in latest SDK ?

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    andriic68601447

    by andriic68601447
    24-01-2018
    Hello,By my experience it may take up to 24h or even more for the mobile device to be registered in Adobe Mobile Services for receiving Push notifications. Is there any way to speed up this process for development \ testing needs? May be to force registration somehow? Or may be you can suggest some ...

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    529

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    jeff_bloomer

    by jeff_bloomer
    23-01-2018
    Hey Adobe,Ever since you changed how mobile report suites are accessed when moving to version 4.x of the mobile SDK, I think you did a disservice to those of us who would like to change to a different report suite or even direct certain calls to a specific report suite once the app is open on a mobi...

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    774

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    blasta86794993

    by blasta86794993
    11-01-2018
    We recently launched Adobe Analytics tracking on an Android app. We set context data variables within the app, and are using processing rules in Adobe Admin to map them to the relevant variables. We're using the context data variables modularly, like puzzle pieces and doing a lot of concatenated val...

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    1.3K

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    Gigazelle

    Employee

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    Correct Answer

    734
    by Gigazelle
    04-01-2018
    (From Kamil Kocemba on our former forum platform, 28 Oct 2016)We are seeing lots of crashes on iOS 10.It seems like this happens when the app is in background and SDK tries to access its database when it's located in a shared container. The system kills the app (SIGKILL) with code 0xdead10cc, which ...

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    1.8K

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    julienp80647070

    by julienp80647070
    06-12-2017
    Hello,I am looking at the different documentation for the iOS and Android SDK and I am not sure if it is possible to send different context variable within the same State or Action.Documentation State for iOS & Android:Track App StatesTrack App StatesIt seems incredible that it is not possible, but ...

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    robertc88184050

    by robertc88184050
    04-12-2017
    HeyJust wondering if Adobe Mobile Services removed launches or rolled up the launches into instances? noticed that the instances recording now are significantly higher vs. previous data that we had in our system.Thanks for any insight anyone might have. Went to Adobe Analytics to see if any numbers ...

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    619

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    muthu1985

    by muthu1985
    28-11-2017
    Hi,We have been using Adobe Mobile SDK to track our apps. my question is, let's say if we plan to move away from Adobe and decided to use other analytics tool to track mobile apps.in that case, do we have to remove the mobile SDK on the App code? or will there be any strange error/messages if we jus...

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    PratheepArunRaj

    Moderator

    by PratheepArunRaj
    17-11-2017
    Hello All,How do we set Page Name for Mobile Application Screen?Right now we are using Mobile Services (Mobile Marketing) to generate SDK and implement with our native app. Right now, Page Name is generated be default without configuration. But if we need to edit the Page Name,1. Can we edit it in C...

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    2.9K

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    1

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    joe_gtb

    by joe_gtb
    16-11-2017
    It's not clear how to set context data onto a deep link within Adobe Mobile SDK. How is it structured?For example, I tried:app://home/promo?a.deeplink.id=test-deep-link1But the context data isn't showing up in a debugger or Adobe Analytics reports. Any help would be appreciated.If you can't help wha...

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    2.0K

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    1

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    tirumalac260025

    by tirumalac260025
    03-11-2017
    Hi All,We have implemented Analytics code in Android and iOS applications and data is getting captured.But its very strange that the crashes for Android is very high. While iOS is much lesser, not sure what is the issue. Is there some definition from Adobe how the crashes is calculated.Is there a wa...

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    1.7K

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    1

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    KeeMac

    by KeeMac
    02-11-2017
    We have downloaded the SDK and when we try to save the SHA256, We get an error saying we need to save an app id for Android and we can't figure out where to save this.Can you help please?It works fine with ios but we are having issue with Android. Please advise on how to save and set this up please....

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    848

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    jayak13010535

    by jayak13010535
    02-11-2017
    Hi AA Team,We capture user's login status in an eVar on every page load across web apps with the following values:1. userId - if user is logged in2. anonymous - if user is not logged inHowever, when I see this eVar report with 'Visits' metric, I see a lot of Unspecified coming up in there. Any idea ...

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    dpka

    by dpka
    01-11-2017
    How do you define a completed session? Does it only count the sessions which lasted for at least 30 minutes?

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    rickyffff

    by rickyffff
    29-10-2017
    Hello Adobe Community !I found the following custom link in the report and got some questions:ADBINTERNAL:LifecycleADBINTERNAL:SessionInfoADBINTERNAL:CrashWhat are their functions? Are they necessary? e.g. If we take out ADBINTERNAL:SessionInfo, what would happen?On what conditions would they fire? ...

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    marion33678522

    by marion33678522
    12-10-2017
    Hello Adobe Community,I was wondering why I had some missing values on my custom variables (prop and evar),They mostly come from the Mobile Custom Link of the App : ABDLifecycle , that to my understanding is always sent at the application Launch.Is it possible to populate this custom link with my mi...

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    680

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    0

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    amitb2b

    by amitb2b
    03-10-2017
    Hi Friends,Can we integrate a custom mobile application with web Adobe Analytics?Regards,Amit

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    1.2K

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    pre333

    by pre333
    02-10-2017
    Hello Adobe Community !We are updating our app to the 4.x iOS library.I am trying to understand the role of "action" name in trackAction. I understood from the Adobe document that "actions" are the events that we want to measure.Is it mandatory to set action value ? Where can we see it in Lifecycle ...

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    730

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    0

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    sampadak8097139

    by sampadak8097139
    26-09-2017
    Hi Adobe Mobile Engineers,I have following scenario.I'm receiving push notification in 3 different situations.1- App is in foreground 2- App is in background3- App is force closedI have followed collectLifecycleData and all that documentation.The sdk tracks analytics for deep link in 1st and 2nd cas...

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    684

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    0

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