Push notification auto opt out

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attrdata-shenli

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attrdata-shenli

attrdata-shenli

27-05-2019

The Android app I'm working on has Adobe Mobile Services SDK4 implemented and push notification was set up for it.

Push notification is working fine, however occasionally I run into the trouble of not receiving push notifications. When I check the logs in Charles, I noticed that sometimes there's a lifecycle call being sent from the SDK that opts me out.

1760608_pastedImage_5.png

Questions is, what could be the trigger of causing this lifecycle call which is sending push.optIn as 'False'? On app reinstall, a lifecycle call that sends push.optIn as 'True' is triggered and I'm able to receive push notification again.

In the ADBMobileConfig.json, "privacyDefault" was also set as "optedin".

Did not encounter this issue in iOS.

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attrdata-shenli

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attrdata-shenli

attrdata-shenli

29-05-2019

Thanks Jen!