Only "Unspecified" for our variable 'Login State'

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andersonjh

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andersonjh

andersonjh

20-10-2019

We're implementing adobe on our first app and having some problem. I had the dev create a contextdata "login state' with the contextData key value pair of "login state": "loggedout" for the login screen.

The eVar "Login State" exists and can be used, but it only returns "unspecified". What causes it and how can I fix this?

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Accepted Solutions (1)

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Jen_Andrews

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Jen_Andrews

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Jen_Andrews
Employee

23-10-2019

andersonjh

Also, are you seeing the value reported, but seeing Unspecified in addition or are you only seeing Unspecified in reporting.

As it may just be related to https://helpx.adobe.com/ca/analytics/kb/none-unspecified-and-unknown.html

None, Unspecified, Unknown, and Other in reporting in Adobe Analytics

What is the Expire After - Hit, Visit, etc for the eVar?

Jen

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Answers (4)

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Jen_Andrews

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Jen_Andrews

Employee

Jen_Andrews
Employee

23-10-2019

andersonjh

I meant a rule in Analytics Admin, processing rules that would say similar to

Overwrite value of Login State (eVar4) To contextData.loginState, if loginState is set

Jen

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Jen_Andrews

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Jen_Andrews

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Jen_Andrews
Employee

19-11-2019

Hi Jon,

Did the previous replies help resolve your inquiry?

Jen

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andersonjh

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andersonjh

andersonjh

22-10-2019

Hi Jen,

By a processing rule do you mean a rule in Launch or a rule setup in the analytics admin? IF so, then yes. If not, where can I find this rule?

Best Regards,

Jon Anderson

Adobe Consultant

Office: 214-312-6537

Cell: 972-800-7696

andersonjh@aafes.com<mailto:andersonjh@aafes.com>

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Jen_Andrews

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Jen_Andrews

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Jen_Andrews
Employee

22-10-2019

Hi andersonjh​,

While you have the contextData being sent from the app in a hit and you have the eVar enabled.  Do you have a processing rule created that maps the contextData value to the evar?

Regards,
Jen