MobileCore.collectPII doesn't reflect in the ACS dashboard

Avatar

Avatar

mcece01

Avatar

mcece01

mcece01

04-02-2021

I run into an issue related with collectPII in my app. After initializing MobileCore and other extension, I am sending device id, and some other details with MobileCore.collectPII method.

collectPII(contextData = mapOf(
                    "guid" to "123456",
                    "deviceid" to "Device-ID Test"
                ))

fun collectPII(contextData: Map<String?, String?>?) {
        MobileCore.collectPii(contextData)
    }


I see initialization of the event in my log as;

2021-02-04 13:31:24.565 15626-15802/com.example.debug V/AdobeExperienceSDK: EventBus(EventHub) - Processing event #2: {
        class: Event,
        name: CollectPII,
        eventNumber: 2,
        uniqueIdentifier: b083364f-77b5-43fc-bb1b-3b97e66ad10b,
        source: com.adobe.eventsource.requestcontent,
        type: com.adobe.eventtype.generic.pii,
        pairId: null,
        responsePairId: 5e499529-d1e3-4d09-bb61-b00d8dcfb346,
        timestamp: 1612474284233,
        data: {
            "contextdata" : {
                "guid" : "123456",
                "deviceid" : "Device-ID Test"
            }
        }
    }


After this, I am seeing bunch of event rules verifications as (51 times actually);

2021-02-04 13:31:26.718 15626-15802/com.example.debug V/AdobeExperienceSDK: Rules Engine - Evaluating rule: {
    	Condition: ((((~type EQUALS com.adobe.eventType.generic.pii) AND (~source EQUALS com.adobe.eventSource.requestContent))))
    	Consequences: [{
        class: Event,
        name: Rules Event,
        eventNumber: 0,
        uniqueIdentifier: e06e0107-0d44-4ee3-99e6-68951c2b7d7a,
        source: com.adobe.eventsource.responsecontent,
        type: com.adobe.eventtype.rulesengine,
        pairId: null,
        responsePairId: dc4ba391-9900-4797-96c5-11ad831e2b33,
        timestamp: 1612474284928,
        data: {
            "triggeredconsequence" : {
                "id" : "RC80ea08e55bdd4a22953b81a1f167904c",
                "detail" : {
                    "templatebody" : "{
    "cusCustomerGuid":
    "{%contextdata.guid%}",
    "cusDeviceId":
    "{%contextdata.deviceID%}"
    }",
                    "timeout" : 0,
                    "contenttype" : "application/json",
                    "templateurl" : "https://{%%camp-server%%}/rest/head/mobileAppV5/{%~state.com.adobe.module.configuration/campaign.pkey%}/subscriptions/{%~state.com.adobe.module.identity/mid%}"
                },
                "type" : "pii"
            }
        }
    }]
    } for event number: 51


and finally for the final event, I see this log;

2021-02-04 13:31:26.718 15626-15802/com.example.debug V/AdobeExperienceSDK: EventHub(AMSEventHub) - Event (c97c33d0-645a-475d-9b85-026472034a1c) #51 (IDENTITY_RESPONSE_CONTENT_ONE_TIME) resulted in 0 consequence events. Time in rules was 1 milliseconds.
2021-02-04 13:31:26.718 15626-15802/com.example.debug V/AdobeExperienceSDK: EventBus(EventHub) - Processing event #51: {
        class: Event,
        name: IDENTITY_RESPONSE_CONTENT_ONE_TIME,
        eventNumber: 51,
        uniqueIdentifier: c97c33d0-645a-475d-9b85-026472034a1c,
        source: com.adobe.eventsource.responseidentity,
        type: com.adobe.eventtype.identity,
        pairId: 7767fb9d-49af-41bd-a6ae-ce3488fc81ab,
        responsePairId: db0a4063-803b-4299-9dd4-01a839b0d73b,
        timestamp: 1612474286716,
        data: {
            "lastsync" : 1612474285,
            "blob" : "j8Odv6LonN4r3an7LhD3WZrU1bUpAkFkkiY1ncBR96t2PTI",
            "locationhint" : "9",
            "mid" : "40923269859568035417369007329521706900",
            "pushidentifier" : "fCZhlnJA2Qw:APA91bE2VbJtuHql5kOnsIKdlMVa0RTqtZ7AW_i7ontPpVjWJQUZdUaJPITGcSHlj92V1Q4kNdcB1AmvYuPoPl8P-DTH1Zvmh1r3X17OBAHQLCjvIGppLmZtcHCX3bpSsAvJR6DmnvHa"
        }
    }


However, I still don't see anything in the portal. I have set filter/parameter with the same name of "guid" and "deviceid" in ACS, I am getting registration token and  experience cloud id and target platform etc but not the collect pii details.

Thanks! 

Accepted Solutions (1)

Accepted Solutions (1)

Avatar

Avatar

shtomar

Avatar

shtomar

shtomar

04-02-2021

Hi @mcece01 

Did you see any networking error in the Log cat?

Could you verify in logs that a successful network connection is made with payload containing cusCustomerGuid and cusDeviceId?

Answers (1)

Answers (1)

Avatar

Avatar

shtomar

Avatar

shtomar

shtomar

05-02-2021

Hi @mcece01 

 

In the logs that you have shared, the {%%camp-server%%} key is not expanded in templateurl. Please see below.

 

"templateurl" : "https://{%%camp-server%%}/rest/head/mobileAppV5/{%~state.com.adobe.module.configuration/campaign.pkey%}/subscriptions/{%~state.com.adobe.module.identity/mid%}"

 Could you please verify that you have added camp-server data element in launch.

 

This article explains how to add camp-server data element.
https://experienceleague.adobe.com/docs/campaign-standard/using/administrating/configuring-mobile/co...