Get Customer Journey / Personalize Customer Cross Platform

Whoami-KvFnv6

26-09-2018

I would like to know how would the requirement below can be achieve.

     For Example Customer Event:

A customer are using our mobile app browse through the products(lets said Product A and Product B), after that the customer click one of the link in the mobile and been redirect to our official website in a browser(lets said chrome mobile app).

     Assuming:

  1. The mobile app has implemented Adobe Analytics.
  2. The link in mobile can pass some parameter such as Marketing Cloud ID(mid)

     Question

  1. Can we retrieve the customer analytics data by using Marketing Cloud ID(mid) through some API?
  2. How do we still can track this customer by using Adobe Analytics?

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