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Average time spent per session (Mobile app)

dalilah67514871
Level 1
Level 1

Hello,

I would like to calculate the average time spent session for an app. When I try to calculate it following this : Mobile Session Calculation I cannot find the same results as the ones that I find on Mobile Services.

Time frame : 1 week

On mobile services the average session lenght is : 20.68 minutes

When I calculate using the following data I don't get the same results :

Launches : 1656

First launches : 412

Total session lenght : 532373

Can someone clarify how we can get the same result as the mobile services one ?

Thanks,

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