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Adobe Launch SDK creation steps followed - no traffic in RS

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stephenr6438258
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stephenr6438258
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stephenr6438258
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10-07-2019

Hello,

We're at our first app config install and have been using the documentation here Overview - Adobe Experience Platform Mobile SDKs  however nothing is appearing in our development RS.

We've followed the steps and have set up a new Launch property running Mobile Core, Analytics, Target, Target vec and Profile. All published to Development and the Mobile Install Documents forwarded to our development team.

Our Development team have followed the instruction in getting the SDK initialized and adding analytics, target.

They have also sent the verbose logs showing what seems to be the SDK connecting up:

2019-07-08 14:46:41.164300+0100 TheApp[78087:11116571] [AdobeExperienceSDK DEBUG <Core>]: Registered Configuration module

2019-07-08 14:46:41.165080+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Processing Event #0 - { class: "Event", name: "Configure with AppId", source: "com.adobe.eventSource.requestContent", type: "com.adobe.eventType.configuration", pair_id: "", response_pair_id: "3", event_number: 0, timestamp: "1562593601164 ms", data: [ [ "config.appId", "launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development" ] ], super: { class: "Object", this: 1xxxxxxxxxxxxx0, typeid: "N20AdobeMarketingMobile5EventE" }}

2019-07-08 14:46:41.165346+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Event #0 (com.adobe.eventType.configuration) resulted in 0 consequence events.  Time in rules was 0 milliseconds.

2019-07-08 14:46:41.165710+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK TRACE <com.adobe.module.configuration>]: Processing ConfigureWithAppID event. AppID -(launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development)

2019-07-08 14:46:41.165752+0100 TheApp[7xxx7:11116789] [AdobeExperienceSDK TRACE <com.adobe.module.lifecycle>]: virtual void AdobeMarketingMobile::Lifecycle::OnRegistered()

2019-07-08 14:46:41.165947+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK TRACE <com.adobe.module.configuration>]: Saving appID to persistence - launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development

2019-07-08 14:46:41.166950+0100 TheApp[7xxx7:11116782] [AdobeExperienceSDK TRACE <DatabaseService>]: <ADBMobileSignals.sqlite> opened successfully

2019-07-08 14:46:41.167881+0100 TheApp[7xxx7:11116784] [AdobeExperienceSDK TRACE <DatabaseService>]: <ADBMobileIdentity.sqlite> opened successfully

2019-07-08 14:46:41.168995+0100 TheApp[7xxx7:11116784] [AdobeExperienceSDK DEBUG <com.adobe.module.identity>]: Privacy opt-unknown: Suspend Identity database

2019-07-08 14:46:41.172580+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK WARNING <ConfigurationDownloader>]: Failed to download config from https://assets.adobedtm.com/launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development.json

2019-07-08 14:46:41.173616+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK TRACE <com.adobe.module.configuration>]: Loading overridden configuration from persistence -

2019-07-08 14:46:41.174663+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Processing Event #1 - { class: "Event", name: "STATE_CHANGE_EVENT", source: "com.adobe.eventSource.sharedState", type: "com.adobe.eventType.hub", pair_id: "", response_pair_id: "4", event_number: 1, timestamp: "1562593601174 ms", data: [ [ "stateowner", "com.adobe.module.configuration" ] ], super: { class: "Object", this: 1xxxxxxxxxxxxx0, typeid: "N20AdobeMarketingMobile5EventE" }}

2019-07-08 14:46:41.174843+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Event #1 (com.adobe.eventType.hub) resulted in 0 consequence events.  Time in rules was 0 milliseconds.

2019-07-08 14:46:41.174889+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK TRACE <com.adobe.module.configuration>]: Shared state is created for event number 0 with data

2019-07-08 14:46:41.175463+0100 TheApp[7xxx7:11116793] [AdobeExperienceSDK TRACE <com.adobe.module.configuration>]: Saving rules url to persistence - https://assets.adobedtm.com/launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development-rules.zip

2019-07-08 14:46:41.176113+0100 TheApp[7xxx7:11116794] [AdobeExperienceSDK WARNING <RemoteFileManager: >]: Invalid Extension on Cache File (1559650890_226531393564363039366563613835343xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx936353038393322_dir)

2019-07-08 14:46:41.176211+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Processing Event #2 - { class: "Event", name: "Configuration Response Event", source: "com.adobe.eventSource.responseContent", type: "com.adobe.eventType.configuration", pair_id: "", response_pair_id: "5", event_number: 2, timestamp: "1562593601175 ms", data: [ [ "analytics.aamForwardingEnabled", false ], [ "analytics.backdatePreviousSessionInfo", false ], [ "analytics.batchLimit", 0.000000 ], [ "analytics.launchHitDelay", 0.000000 ], [ "analytics.offlineEnabled", false ], [ "analytics.rsids", "sagagrdevelopment" ], [ "analytics.server", "sagagrouplimited.d3.sc.omtrdc.net" ], [ "build.environment", "dev" ], [ "experienceCloud.org", "0xxxxxxxxxxxxxxxxxxxxxx1@AdobeOrg" ], [ "global.privacy", "optedin" ], [ "global.ssl", true ], [ "lifecycle.sessionTimeout", 300.000000 ], [ "property.id", "PRxxxxxxxxxxxxxxxxxxxxxxxxxxxfc" ], [ "rules.url", "https://assets.adobedtm.com/launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development-rules.zip" ], [ "target.autoFetch", true ], [ "target.clientCode", "sagagrouplimitedsaga" ], [ "target.environmentId", "dineapp" ], [ "target.fetchBackground", false ], [ "target.propertyToken", "xxxxxx-xxxx-xxxx-xxxx-ecxxxxxxxxxxx" ], [ "target.timeout", 5.000000 ] ], super: { class: "Object", this: 105553134363072, typeid: "N20AdobeMarketingMobile5EventE" }}

2019-07-08 14:46:41.176733+0100 TheApp[7xxx7:11116794] [AdobeExperienceSDK WARNING <RulesDownloader>]: Error downloading Rules from 'https://assets.adobedtm.com/launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development-rules.zip': Code: std.logic_error.invalid_argument

2019-07-08 14:46:41.176781+0100 TheApp[7xxx7:11116781] [AdobeExperienceSDK TRACE <EventHub(AMSEventHub)>]: Event #2 (com.adobe.eventType.configuration) resulted in 0 consequence events.  Time in rules was 0 milliseconds.

2019-07-08 14:46:41.177171+0100 TheApp[7xxx7:11116798] [AdobeExperienceSDK DEBUG <com.adobe.module.identity>]: Privacy opted-in: Attempting to send Identity queued hits from database

In the above I have noticed it does complain about downloading rules in the above (if any help) and invalid extension:

14:46:41.176733+0100 TheApp[7xxx7:11116794] [AdobeExperienceSDK WARNING <RulesDownloader>]: Error downloading Rules from 'https://assets.adobedtm.com/launch-ENxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxec-development-rules.zip': Code: std.logic_error.invalid_argument

14:46:41.176113+0100 TheApp[7xxx7:11116794] [AdobeExperienceSDK WARNING <RemoteFileManager: >]: Invalid Extension on Cache File (1559650890_226531393564363039366563613835343xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx936353038393322_dir)

If anyone has experienced similar pain or can see something we've missed we'd really appreciate the help on getting this SDK passing data into analytics.

Many thanks

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steve_benedick
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steve_benedick
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15-07-2019

Hey Stephen,

Glad to hear you've got things running!

Regarding product string, the suggested implementation is outside of context data.  There is a special combination of characters that you can use in your context data key to indicate you want a value to go directly in the hit instead of being a part of context data, outlined more for you here: Product variable - Adobe Experience Platform Mobile SDKs

Hope this helps.

-steveb