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Adobe Analytics Mobile App Unique Visitor by eVar

sibelakcekaya
Level 2
Level 2

hi guys

We have an app where customers have to login, and we capture unique ID when they login. We want to use that ID to count unique visitors because many users download app and reinstall again which inflates visitors data

My question is this though, when I use this method what happens on screens where customer ID is not available, I mean login pages of course

I remember in WEB, this would duplicate visitor count...

Customer is counted before login with default Adobe method, and then later we setup visitor ID with evar and then cusomer is counted by evar this time

is this the case for mobile SDK too?

thanks

1 Reply
Gigazelle
Employee
Employee

In short, yes, this is the case for mobile SDK as well.

A way around this could be by using the calculated metric function 'Approximate count distinct' against the customer ID eVar. This counts the number of unique values and returns it as a metric.