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Mark Solution

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Updated Sub Communities on Experience League

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Level 6

5/11/21

Description - Summit Introduced several of the new products coming out, Journey Analytics and Journey Optimizer, and it may be about time to introduce dedicated communities for the early adopters with questions. This may strengthen the ability to support new customers as they mature.

Why is this feature important to you - A more organized way to get ahead of the new questions that may come up.

How would you like the feature to work - Either stick these under the Experience Platform community, or maybe make the names of the Analytics and Campaign communities more generic so that the questions for these products can be grouped in communities of similar purpose.

Current Behaviour - There are no dedicated subcommunities on on Experience League. This means questions are either asked in sections that are inappropriate for their questions or people don't know where to begin asking questions.